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Rank
129th
Out of 676

Best Western President Hotel Times Square

Average Price: $303  
 
Hotel Class:
234 West 48th Street
New York City, 10036 View map  
2-Star Hotel Rank: 22 of 144
Average review rating: 3.22
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 25 comments. 
The following words were used in comments with Terrible:
attentive (2)   condition (2)   customer (2)   desk (2)   guest (3)   heating (2)   hotel (5)   informative (3)   night (4)   noise (3)   not (3)   poor (2)   room (5)   service (6)   shower (3)   sleep (3)   sound (2)   staff (3)   view (2)   well (2)    
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1. Me and my 3 friends stayed at this terrible hotel for 3 days.
"terrible hotel " Read full review on TripAdvisor   3/17/2012 Vote      
2. Upon viewing this room it also seemed unclean and terribly small.
"Total lack of customer service " Read full review on TripAdvisor   2/1/2012 Vote      
3. First night was TERRIBLE .
"very dirty and noisy !!!!! " Read full review on TripAdvisor   1/30/2012 Vote      
4. That sound is incredibly terrible.
"Just avoid that heater noise " Read full review on TripAdvisor   1/15/2012 Vote      
5. There are only a few channels, even though they offer over 100 in the guest room book, and the (flat screen television) is an ancient model with terrible sound and no HD hook up.
"Pay a little extra to have a nicer stay somewhere else. " Read full review on TripAdvisor   12/14/2011 Vote      
6. The customer service representative I was transferred to not only did not answer the phone with his name, refused to address my concerns, or transfer me to a national representative, but also, in response to my informing him that I had been having terrible customer service in all my transactions with the hotel, said: 'Screw you man' and hung-up on me.
"Worst Customer Service Ever " Read full review on TripAdvisor   11/28/2011 Vote      
7. The hotel 'lounge' (if you really wan to call it that) was limited in product, only took cash and the staff were terrible.
"Pictures are decieving " Read full review on TripAdvisor   11/18/2011 Vote      
8. It was a terrible experience.
"DIRTY HOTEL " Read full review on TripAdvisor   10/2/2011 Vote      
9. The air conditioning, and heating system was terrible.
"Poor Value " Read full review on TripAdvisor   11/10/2010 Vote      
10. The air conditioning, and heating system was terrible.
"Poor Value " Read full review on TripAdvisor   11/10/2010 Vote      
   
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