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Rank
129th
Out of 676

Best Western President Hotel Times Square

Average Price: $303  
 
Hotel Class:
234 West 48th Street
New York City, 10036 View map  
2-Star Hotel Rank: 22 of 144
Average review rating: 3.22
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 27 comments. 
The following words were used in comments with Poor:
broken (2)   checkout (2)   concierge (2)   condition (3)   desk (3)   dirty (4)   hotel (7)   lacking (3)   not (6)   offers (2)   price (3)   relax (2)   room (11)   service (12)   shower (4)   sleep (2)   small (3)   terrible (2)   tiny (2)   trouble (2)    
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1. For lack of empathy, lack of motivation to help and poor customer service I would deem this to be a major downfall of this hotel.
"beware of mice " Read full review on TripAdvisor   4/25/2012 Vote      
2. Rooms are so tiny and wifi is terriblly poor.
"Good location " Read full review on TripAdvisor   2/12/2012 Vote      
3. Thank goodness it was our first time in New York so we were always out and about, but seriously, I was amazed at the poor condition of our first room.
"Very sad experience " Read full review on TripAdvisor   11/25/2011 Vote      
4. As well, they had a free breakfast included in the price, which was roughly the same price I paid at this very poor hotel.
"Very poor and unappealing hotel! " Read full review on TripAdvisor   11/9/2011 Vote      
5. Coffee was not replenished on a couple of days - small thing I know, but it just made me feel that I was paying top dollar for poor service.
"Very poor and unappealing hotel! " Read full review on TripAdvisor   11/9/2011 Vote      
6. Summarizing: it is an expensive hotel with a poor service and facities.
"The worst cost/ benefit ever! " Read full review on TripAdvisor   10/24/2011 Vote      
7. Old NY hotels are small and this was no exception Very small room with poor and intermittent internet reception but at least they did not charge for it.
"Great location, price but really..... " Read full review on TripAdvisor   10/9/2011 Vote      
8. There are three examples of why I am providing a poor review for this hotel.
"Terrible service with rude staff " Read full review on TripAdvisor   8/1/2011 Vote      
9. com, etc etc etc: POOR CONCIERGE SERVICE.
"If you don't know the area, DO NOT STAY HERE! " Read full review on TripAdvisor   1/18/2011 Vote      
10. com, etc etc etc: POOR CONCIERGE SERVICE.
"If you don't know the area, DO NOT STAY HERE! " Read full review on TripAdvisor   1/18/2011 Vote      
   
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