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Rank
129th
Out of 676

Best Western President Hotel Times Square

Average Price: $303  
 
Hotel Class:
234 West 48th Street
New York City, 10036 View map  
2-Star Hotel Rank: 22 of 144
Average review rating: 3.22
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 60 comments. 
The following words were used in comments with Rude:
bed (5)   change (4)   concierge (4)   deal (4)   desk (10)   employee (3)   extremely (7)   great (4)   guest (5)   helpful (7)   hotel (8)   management (5)   new (3)   not (23)   personable (4)   phone (3)   room (16)   service (4)   small (6)   staff (25)    
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1. That said, I didn't find the staff as rude as other reviewers did - they were pleasant.
"Not ideal " Read full review on TripAdvisor   5/21/2012 Vote      
2. and they are all rude and unkind to me and didn't tell me parking locationand internet is too slow ,so finally gave up access to internetlocation.
"they are liars " Read full review on TripAdvisor   3/24/2012 Vote      
3. Staff is rude and extremely unprofessional, rooms are as small as they can be.
"Only reason you should stay here....location. " Read full review on TripAdvisor   3/8/2012 Vote      
4. So rude.
"Frustrating experience " Read full review on TripAdvisor   1/15/2012 Vote      
5. I inquired as to whether or not I might be able to check in early as I was so desperate for sleep, and the woman behind the counter was so rude.
"Frustrating experience " Read full review on TripAdvisor   1/15/2012 Vote      
6. The receptionist rudely said it was considered a double bed.
"Who put the best in Best Western? " Read full review on TripAdvisor   12/28/2011 Vote      
7. Most of the staff was friendly however not very knowledgable and one female that worked at the desk was rude she seemed to be annoyed I was even there.
"Not worth the money AT ALL " Read full review on TripAdvisor   12/19/2011 Vote      
8. My first room had stains on the wall, broken furniture, rusty bathtub, a broken down bed and the management was rude.
"Gross Hotel - Good Location " Read full review on TripAdvisor   11/21/2011 Vote      
9. continental and americian breakfasts next to each other one but 2 different $$ One Front desk lady very rude and impersonal, didnt acknowledge our issues, just said.
"More than acceptable " Read full review on TripAdvisor   9/13/2011 Vote      
10. Ok the usual, rude staff, bellboys unwilling to help and even got some long faces when asked to help, free wifi kept kicking us off, but THE WORST:The night before check out I woke up about 5 am because I heard something.
"There was a MOUSE in my room!!!! WORST HOTEL EXPERIENCE EVER " Read full review on TripAdvisor   9/1/2011 Vote      
   
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