Fontainebleau Resort, Miami Beach, Unhelpful

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Home » United States » Florida » Miami Beach Hotels » Fontainebleau Resort

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Rank

1st

Out of 56

Fontainebleau Resort	Average Daily Rate: NA Check Rates

Hotel Class:

4441 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 1 of 60
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 8 comments.

The following words were used in comments with Unhelpful:
employee (2) extremely (2) pool (2) rude (4) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rude and incompetent staff, LIARS LIARS LIARS, completely unhelpful; 8.

"Worst Hotel Ever " Read full review on TripAdvisor 1/1/2010 Vote

2. Also forget them picking up dirty dishes 4) pool wrist bands a nightmare 5) don't expect hot water 6) nail spa the worst, employees RUDE UNHELPFUL AND MEAN, DID I MENTION RUDE.

"Fontaine-NOT! " Read full review on TripAdvisor 12/29/2009 Vote

3. Upon arrival, we were greeted by a completely unhelpful registration employee, who not only informed us that the room we requested was unavailable, but also forgot to offer us the resort fee items -- which we needed in order to efficiently have Internet access.

"Nice Surroundings but Don't Stay Here " Read full review on TripAdvisor 12/10/2009 Vote

4. The staff around the pools were particularly rude and unhelpful as they already knew they had built in tips.

"Serivce went downhill.... " Read full review on Expedia 9/16/2009 Vote

5. Poor signage and staff unhelpful.

"Nice looking resort with absolutely the worst customer service! " Read full review on TripAdvisor 5/18/2009 Vote

6. Upon check-in, I found them to be completely unknowledgeable and extremely unhelpful as the associate even asked if "Jr.

"Not impressed " Read full review on Expedia 4/22/2009 Vote

7. The woman who was in charge of Owner's Services was incredibly unhelpful.

"no service at all " Read full review on TripAdvisor 4/18/2009 Vote

8. The front desk staff was unhelpful to an extreme, and uninformed.

"Unhappy with the stay " Read full review on TripAdvisor 6/3/2007 Vote