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1st
Out of 56

Fontainebleau Resort

Average Daily Rate: NA  
 
Hotel Class:
4441 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 1 of 60
Average review rating: 3.98
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 26 comments. 
The following words were used in comments with Lack:
$ (5)   amenity (4)   cabana (2)   chair (4)   charged (2)   food (5)   fresh (3)   hotel (5)   lacking (26)   menu (2)   not (3)   personable (2)   pool (6)   poor (2)   quality (2)   room (6)   service (12)   staff (2)   unbelievable (2)   useful (2)    
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1. Housekeeping was often lacking.
"Uneven performance " Read full review on TripAdvisor   6/22/2010 Vote      
2. The beach was amazing and for the people who complain about the lack of chairs, yes there are many day beds and cabanas that must be reserved around the pool but there are a ton of chairs on the grass.
"Amazing time! " Read full review on TripAdvisor   5/27/2010 Vote      
3. Also- One person in our party felt that Blade, the sushi bar, had less some less than fresh fish, the chef lacked creativity when asked for sushi outside the ordering menu, and was not overall impressed with it.
"Tremendous dissapointment after the 1 billion $ renovation " Read full review on TripAdvisor   2/16/2010 Vote      
4. There is a free gym you can use but it is a poor one lacking essential equipment.
"Food and beverage improving; service still pretty bad " Read full review on TripAdvisor   10/29/2009 Vote      
5. My only issues were the lack of service (if i am spending $500 for a room + service fee on everything, you can at least get my bags out of the car at the valet, fill my water/ask me if I'd like another drink at the restaurants) and being 'nickeled and dimed' ($10 for the gym, $14 for chairs at the beach, $18 for umbrellas).
"Good hotel, but felt "nickeled and dimed" " Read full review on TripAdvisor   10/8/2009 Vote      
6. Customer service clearly lacked.
"Wasn't quite what I expected " Read full review on TripAdvisor   7/31/2009 Vote      
7. When we went to the pool the next day we were surprised by the lack of chairs around the pool.
"Not Worth the Money! Rip-Off! " Read full review on TripAdvisor   7/23/2009 Vote      
8. Why should I spent huge amounts of cash and others walk in and take sun loungers making the place much busier4) Rooms are nice, but lacking in storage space.
"Glamorous and Glitzy (But) " Read full review on TripAdvisor   7/20/2009 Vote      
9. 5) Poor lack of communication between the hotel staff, we were charged for renting a cabana at the pool and then they try to charge us again during checkout.
"Terrible Service - Charged 3 dollars for hot tap water " Read full review on TripAdvisor   7/13/2009 Vote      
10. The food at the restaurants was very good, but again, the service was lacking.
"For the price of this hotel, the service should be exceptional. It's not. " Read full review on TripAdvisor   4/13/2009 Vote      
   
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