Fontainebleau Resort, Miami Beach, Poor

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Rank

1st

Out of 56

Fontainebleau Resort	Average Daily Rate: NA Check Rates

Hotel Class:

4441 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 1 of 60
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 42 comments.

The following words were used in comments with Poor:
area (3) bar (5) beach (3) charged (3) expectation (2) experience (2) hotel (9) liked (4) money (3) not (2) ocean (2) pool (4) problem (2) reviews (6) room (5) service (32) staff (4) tip (3) trip (2) view (2)

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1. Cons: very, very poor guest service in general; even poorer lost&found service; lousy room cleaning.

"The pros and cons of Fontainebleu " Read full review on TripAdvisor 6/29/2010 Vote

2. Our room with ocean-front balcony view was noisy all the time--service was poor.

"Disappointed " Read full review on TripAdvisor 6/25/2010 Vote

3. I was denied access to the night club and received poor service from the restaurant to the beach.

"Amazing.... " Read full review on TripAdvisor 6/23/2010 Vote

4. I don't like the automatic 18% tip if service is poor, but I didn't feel like anyone who got a tip from us didn't deserve it.

"Glad we gave it a chance " Read full review on TripAdvisor 6/11/2010 Vote

5. I expected poor service after reading review after review complaining about it, but starting with the bellboy who offered to direct me the minute I stepped out of the taxi on arrival nearly every encounter I had with staff in every venue--front desk, pool, bar, beach, restaurants, housekeeping--was pleasant.

"Glad we gave it a chance " Read full review on TripAdvisor 6/11/2010 Vote

6. i kept waiting for poor service and problems that rarely occured.

"heaven! " Read full review on TripAdvisor 6/2/2010 Vote

7. i was acutely aware that the service was reviewed as being poor before i left .

"heaven! " Read full review on TripAdvisor 6/2/2010 Vote

8. At this point I am thinking, when's the poor service going to start? Later that day we head down to the pool at 2 pm and it was very busy.

"Amazing time! " Read full review on TripAdvisor 5/27/2010 Vote

9. Everything there is so innefficient and poor in services.

"Worst service at Gotham Steak Restaurant inside Fontainebleu " Read full review on TripAdvisor 5/17/2010 Vote

10. Sign posting is poor.

"Tres expensive, Very hip, Service for meeting average " Read full review on TripAdvisor 3/7/2010 Vote