Fontainebleau Resort, Miami Beach, Rude

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Rank

1st

Out of 56

Fontainebleau Resort	Average Daily Rate: NA Check Rates

Hotel Class:

4441 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 1 of 60
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 40 comments.

The following words were used in comments with Rude:
area (3) desk (3) employee (2) expectation (2) helpful (5) hotel (7) nice (4) not (10) personable (4) pool (7) recommend (2) reviews (2) room (4) secure (3) service (5) slow (2) staff (20) tip (2) unhelpful (3) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the time only one person, maybe two some times at reception to help you with check in or questions and when you get someone they are Supper rude people not the right person for the hotel business specially mark as FOUR STARS.

"The Good & Bad At Fountain Bleu. " Read full review on Expedia 8/30/2010 Vote

2. I had read a lot of reviews on this hotel that weren't so good - staff rude, overpriced, too far out.

"Amazing Hotel with staff that care " Read full review on TripAdvisor 7/16/2010 Vote

3. One final complaint: the concierge at night was not helpful, practically rude.

"not for me. " Read full review on TripAdvisor 6/21/2010 Vote

4. The rooms and the maids were very nice but the other staff was rude to say the least.

"Nice facility but not so nice staff " Read full review on TripAdvisor 6/20/2010 Vote

5. The door people were very rude but the club rent's the space from the hotel and that is not the hotel's fault.

"Amazing time! " Read full review on TripAdvisor 5/27/2010 Vote

6. I was not expecting the same level of service as the other properties which I have stayed at however, the service was not only non-existing but, I have never encountered such a rude, 'could care less' staff.

"worst ever " Read full review on TripAdvisor 5/13/2010 Vote

7. The lady was so rude to her during the whole experience.

"I was so upset. Being a local, my wife... " Read full review on TripAdvisor 5/9/2010 Vote

8. The staff was very rude, especially at the pool areas.

"I was so upset. Being a local, my wife... " Read full review on TripAdvisor 5/9/2010 Vote

9. , DJ was not good, rude staff.

"Overrated! " Read full review on TripAdvisor 4/25/2010 Vote

10. Bartenders, waitstaff, security were slow and rude.

"Nickel and Dime you to Death " Read full review on TripAdvisor 3/25/2010 Vote