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Rank
2nd
Out of 8

Diamond Hawaii Resort and Spa

Average Price: $246  
 
Hotel Class:
555 Kaukahi Street
Wailea, 96753 View map  
3-Star Hotel Rank: 1 of 4
Average review rating: 4.29
OpinionWell Value Index: 10
Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (116) , Expedia (31) , TripAdvisor (378)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 27 comments. 
The following words were used in comments with Dirty:
bed (2)   bug (2)   carpet (10)   clean (2)   decorate (2)   hotel (2)   kitchen (2)   liked (3)   linen (2)   not (7)   old (8)   pretty (2)   restroom (2)   room (6)   small (2)   stains (6)   worn (2)    
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1. The carpet had lots of stains, the couch was dirty, the room a little dark -all a little bit disappointing.
"Great staff, average room " Read full review on TripAdvisor   2/14/2012 Vote      
2. I went around and collected dirty towels and put them in the baskets before I soaked just so I wouldn't have to see them.
"Should be better... " Read full review on TripAdvisor   12/24/2011 Vote      
3. The carpet in the closet did not match the more recently installed carpet in the rest of the unit, and was dirty and not vacuumed.
"Should be better... " Read full review on TripAdvisor   12/24/2011 Vote      
4. Public restrooms (pool, lobby, restaurant): horrible, as dirty and run down as high school or roadhouse restrooms, shameful of a hotel in this area.
"Paradise NOT found! Poor maintenance hastening its way downhill! " Read full review on TripAdvisor   7/4/2011 Vote      
5. The shower was a little dirty but I figured it was just an oversight.
"Doesn't live up to the hype " Read full review on TripAdvisor   7/4/2011 Vote      
6. What was pretty off-putting was that the private room was full of dirty dishes and a mess from some previous party, and no one to clean it up.
"Paradise NOT found! Poor maintenance hastening its way downhill! " Read full review on TripAdvisor   7/4/2011 Vote      
7. The linens were old and stained, my wife would not sit on the couch because it looked really worn and old (think college dorm), the TV while new hung crooked on its bracket (and could not be straightened), and the large room was only cleaned enough for a first impression - it was actually pretty dirty, and not acceptable for longer than a one night stay.
"Paradise NOT found! Poor maintenance hastening its way downhill! " Read full review on TripAdvisor   7/4/2011 Vote      
8. This was the one and only time we went to the beach as we both felt embarrassed as it was like we were singled out as staying in the 'poorer' hotel as the old and dirty equipment really made us stick out.
"Some great points - Some poor points. " Read full review on TripAdvisor   9/30/2010 Vote      
9. They were more like deck chairs as they had a wooden frame, dirty multi coloured fabric and the part you would put your feet on was a completely separate piece that had to be hooked on, also our parasols were blue and obviously very old.
"Some great points - Some poor points. " Read full review on TripAdvisor   9/30/2010 Vote      
10. The tiles were cracked, the grout was dirty.
"Thoroughly Disappointed " Read full review on TripAdvisor   9/15/2010 Vote      
   
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