Diamond Hawaii Resort and Spa, Wailea, Complain

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OpinionWell
Rank

2nd

Out of 8

Diamond Hawaii Resort and Spa	Average Price: $246 Check Rates

Hotel Class:

555 Kaukahi Street

Wailea, 96753 View map

3-Star Hotel Rank: 1 of 4
Average review rating: 4.29

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (116) , Expedia (31) , TripAdvisor (378)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 17 comments.

The following words were used in comments with Complain:
breakfast (6) desk (4) great (2) guest (2) least (2) not (3) operator (2) reviews (3) shower (2) thought (2)

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1. People on trip advisor have complained about the breakfasts here.

"Very happy with our stay! " Read full review on TripAdvisor 5/16/2012 Vote

2. RoomsI don't know what that other folk on here complaining about updates are talking about.

"Clean, Quiet, Friendly " Read full review on TripAdvisor 4/10/2012 Vote

3. PS: all those people complaining about some chipping paint (we didn't have any), black painted floor tile (who cares??), or narrow parking spaces are just missing the point of a vacation in Hawaii.

"Gem of a hotel in Wailea " Read full review on TripAdvisor 4/8/2012 Vote

4. Some previous reviews have also complained about the breakfast.

"Intimate, romantic, idealic, peaceful, heavenly!! " Read full review on TripAdvisor 8/31/2011 Vote

5. Previous reviews have complained about the privacy of the bathroom as it is open but you can shut it off from the main living areas so not a problem.

"Intimate, romantic, idealic, peaceful, heavenly!! " Read full review on TripAdvisor 8/31/2011 Vote

6. I see that some people have complained about the beach access and breakfast below and I would have to disagree.

"Amazing Hotel! Hope to be back soon! " Read full review on TripAdvisor 8/9/2011 Vote

7. I called the front desk to complain at least 3 times btw 2-4am because the guests were loud, playing music and yelling during of the early morning hours.

"Friendly and accomodating staff, thank you.. " Read full review on TripAdvisor 7/28/2011 Vote

8. I won't complain about breakfast as a lot of other people have.

"Great hotel for adventurers in Maui " Read full review on TripAdvisor 3/31/2011 Vote

9. They are way more knowledgeable and helpful than front desk, not that I am complaining at all about the front desk.

"Enjoyed our stay. " Read full review on TripAdvisor 3/31/2011 Vote

10. Breakfast- We couldn't understand why any previous reviewers would have complained about the breakfast.

"Hawaii's Boutique Gem " Read full review on TripAdvisor 1/23/2011 Vote