ResortQuest Maui Kaanapali Villas (formerly Aston), Lahaina, Terrible

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Rank

15th

Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)	Average Price: $190 Check Rates

Hotel Class:

45 Kai Ala Drive

Lahaina, 96761 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 14 comments.

The following words were used in comments with Terrible:
deal (2) eat (2) food (2) not (3) pool (2) service (2) staff (2)

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1. This facility left us with a terrible perception and we would never recommend it to our friends.

"Poorest customer service we have ever experienced! " Read full review on TripAdvisor 3/8/2012 Vote

2. The bar near the pool was also terrible.

"Dirty and old. " Read full review on TripAdvisor 11/7/2011 Vote

3. Parking situation is terrible.

"Spend a little more and stay somewhere nicer. " Read full review on TripAdvisor 6/5/2011 Vote

4. They were TERRIBLE.

"Nice Property - NO ALOHA (Aston Management Please Read) " Read full review on TripAdvisor 3/14/2011 Vote

5. Staff was not terribly welcoming.

"Just average at Best " Read full review on TripAdvisor 1/31/2011 Vote

6. Staff were very pleasant with one exception and not a terrible one (guy just seems too tired to move from his position leaning on the front counter to accomodate customer requests).

"Great for the price! " Read full review on TripAdvisor 11/3/2009 Vote

7. Internet connection is terrible if you have a wifi laptop.

"Rip Off " Read full review on TripAdvisor 10/5/2007 Vote

8. Room #2 was terrible; carpet stained terribly, old and dirty looking.

"Think again before booking this hotel! " Read full review on TripAdvisor 8/25/2007 Vote

9. Their pool was not warm and in such terrible condition that we didn't use it.

"Stayed 2 of 11 nights, then moved onto another ResortQuest Hotel " Read full review on TripAdvisor 1/24/2007 Vote

10. It is in terrible need of refurbishment.

"Does it get any better " Read full review on TripAdvisor 10/30/2006 Vote