ResortQuest Maui Kaanapali Villas (formerly Aston), Lahaina, Rude

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » ResortQuest Maui Kaanapali Villas (formerly Aston)

OpinionWell
Rank

15th

Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)	Average Price: $190 Check Rates

Hotel Class:

45 Kai Ala Drive

Lahaina, 96761 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) avoid (11) awful (3) bad (29) big deal (4) bit dated (3) broke (3) bug (3) complain (17) complaint (11) damage (3) dated (19) difficult (6) dingy (3) dirty (11) disappoint (30) disgust (4) downside (6) expensive (25) hard (18) hate (4) horrible (5) inconvenient (5) issue (20) lack (8) loud (13) mess (3) mistake (4) negative (9) noise (24) noisy (12) outdated (13) overpriced (9) pathetic (3) poor (3) pricey (9) problem (29) roach (11) rock (56) rude (12) shabby (6) shock (5) slow (4) smell (8) terrible (9) ugly (3) uncomfortable (9) unfortunate (3) worn (6) worst (5)

Rude	Appears in 14 comments.

The following words were used in comments with Rude:
desk (3) friendly (3) kid (2) never (2) not (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. He was rude and not friendly, so we didn't go back after that.

"Amazing vacation!! Beautiful Studio~Garden view!! " Read full review on TripAdvisor 4/23/2012 Vote

2. The staff used to be really friendly 'aloha spirit' this time they where rude and all around not very helpful or accommodating.

"Best condos in the area for a great price " Read full review on TripAdvisor 11/8/2011 Vote

3. The hostess named Dawn was so rude and disrespectful.

"the concierge named Dawn was the rudest most unprofessional person " Read full review on TripAdvisor 3/29/2011 Vote

4. Two employees stand out in my mind as being very rude.

"Nice Property - NO ALOHA (Aston Management Please Read) " Read full review on TripAdvisor 3/14/2011 Vote

5. The people who own property there are also pretty rude to guests.

"Keep looking, there are better places to stay!! " Read full review on TripAdvisor 1/24/2011 Vote

6. The front desk was very rude also.

"Never ever stay here!!!! " Read full review on TripAdvisor 6/28/2010 Vote

7. 20 mins later my wife decided to ask the pool guy and he rudely said to her 'i don't know' and went back to his work.

"Never ever stay here!!!! " Read full review on TripAdvisor 6/28/2010 Vote

8. Now the bad news - In more that forty years of travel I've never encountered a more rude staff.

"All condos are not created equal " Read full review on TripAdvisor 5/12/2009 Vote

9. You are then told rudely that it is for the first day only and you have to buy it after that (unless you raise a stink).

"Not Near What It's Rated " Read full review on TripAdvisor 8/16/2008 Vote

10. the guy at the front desk gave us a 2 o'clock check out but when I proceeded to ask him exactly what we were supposed to do with the card key (b/c it automatically expires at noon time checkout), he rudely asked me if I understood what he was talking about.

"taking a chance " Read full review on TripAdvisor 6/15/2008 Vote