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Rank
15th
Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)

Average Price: $190  
 
Hotel Class:
45 Kai Ala Drive
Lahaina, 96761 View map  
3-Star Hotel Rank: 7 of 20
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Hard
Appears in 30 comments. 
The following words were used in comments with Hard:
beach (7)   bed (7)   clerk (4)   desk (4)   extremely (2)   fan (2)   liked (3)   nice (3)   not (3)   old (4)   pressure (2)   problem (2)   room (10)   safe (3)   shower (2)   sofa (2)   staff (2)   swimming (2)   tub (2)   walking (2)    
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1. One bed for four people and a pull out sofa that is squeaky and hard.
"Ac doesn't work and only set room for two when we reserved for four " Read full review on TripAdvisor   5/13/2012 Vote      
2. Before arriving in mayo for our stay I called twice to verify the room reservation had a crib the gentleman on the phone both times assured me it was in the computer upon arrival noticed room was spectacular for the price then I turned the a/c on one vent in entire room and it wasn't blowing hardly any air at all so I went back to the desk and told the clerk she let me check 2 other rooms both were the same so we stayed in the current room and the clerk called maintience the maintience man adjusted the fins in the vent and said it was fine didn't even check the a/c unit itself after this noticed room didn't have a crib so back to the desk I go the clerk said she would have one sent up well guess what we finally got one on the second day of our stay after speaking with four different desk clerks besides those two problems everything was wonderfully.
"Poor a/c no customer service " Read full review on TripAdvisor   4/5/2012 Vote      
3. It's hard to believe we're all talking about the same place.
"Great choice " Read full review on TripAdvisor   3/30/2012 Vote      
4. The bed was hard as concrete so we slept on the pull out sofa, not too much better.
"Not at all what we thought it would be. " Read full review on TripAdvisor   3/15/2012 Vote      
5. Also travelling with a 3year old and an 8 month old I would of liked to know there are no tubs here, all renovated places only have showers which can be a problem, if I would of known that I would of probably stayed elsewhere, its hard without a tub.
"Overall a great place! " Read full review on TripAdvisor   11/4/2011 Vote      
6. The staff are extremely friendly, knowledgeable, and hard working.
"Low profile Hidden Gem resort " Read full review on TripAdvisor   9/1/2011 Vote      
7. Had this TSUNAMI hit Kaanapali hard this hotel would have been destroyed and many would have lost their lives.
"Nice Property - NO ALOHA (Aston Management Please Read) " Read full review on TripAdvisor   3/14/2011 Vote      
8. It had insect in the kitchen, and old fan made a sound like very hard.
"Don't go there!!!!!!! " Read full review on TripAdvisor   1/28/2011 Vote      
9. And for die-hard Starbucks fans, there is a location about 10 minutes down the road (I'll admit to a run or two in our 10 day stay).
"This is a perfectly sited comforable resort with just enough of the right kind of amenities. " Read full review on TripAdvisor   12/25/2010 Vote      
10. Thank you everyone at Maui Kaanapali Villas for all of your hard work to make our special day PERFECT.
"Wedding Stay " Read full review on TripAdvisor   4/29/2010 Vote      
   
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