ResortQuest Maui Kaanapali Villas (formerly Aston), Lahaina, Poor

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Rank

15th

Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)	Average Price: $190 Check Rates

Hotel Class:

45 Kai Ala Drive

Lahaina, 96761 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 6 comments.

The following words were used in comments with Poor:
customer (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I will say the room was very clean, but overall the hotel staff had poor customer service skills.

"Not at all what we thought it would be. " Read full review on TripAdvisor 3/15/2012 Vote

2. Downsides:The spa is really just a glamorized closet - massages poor and not worth the price.

"Absolutely Dreamy! " Read full review on TripAdvisor 6/21/2011 Vote

3. I do recommend doing this as it seemed the only way to avoid being one of those people that had a poor experience.

"Great Location and Beach-Will Be Back! " Read full review on TripAdvisor 11/3/2009 Vote

4. Very poor service.

"Poor service and room! " Read full review on YahooTravel 5/14/2006 Vote

5. poor Customer service, I will never go back.

"Two beds " Read full review on TripAdvisor 3/15/2006 Vote

6. I can't imagine how they could ever get a poor review.

"Wonderful! " Read full review on TripAdvisor 10/11/2004 Vote