Hapuna Beach Prince Hotel, Kamuela, Complaint

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Rank

2nd

Out of 22

Hapuna Beach Prince Hotel	Average Price: $215 Check Rates

Hotel Class:

62 100 Kaunaoa Drive

Kamuela, 96743 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.34

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (133) , MyTravelGuide (114) , TripAdvisor (599) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (6) annoy (5) awful (8) bad (38) chipped (5) complain (26) complaint (19) damage (14) dated (17) difficult (7) dirt (5) dirty (5) disappoint (37) downside (8) expensive (83) hard (27) hardly (8) inconvenient (7) issue (22) lack (10) mediocre (4) mildew (20) mistake (5) mold (25) negative (31) noise (10) noisy (4) odor (11) outdated (11) outrageous (4) overpriced (11) peeling (15) poor (12) pricey (31) problem (36) roach (22) rock (20) rough (7) rude (14) sad (6) shock (7) slow (6) smell (52) tear (4) terrible (4) uncomfortable (5) unfortunate (8) worn (6) worst (6) wrong (5)

Complaint

Appears in 68 comments.

The following words were used in comments with Complaint:
$ (6) bar (3) beach (5) biggest (4) complaints (68) few (3) food (9) friendly (4) hotel (9) maid (3) night (3) not (10) park (5) pool (5) price (4) resort (4) reviews (4) room (9) service (6) staff (4)

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1. The only complaint I have with the grounds is that our view of the beach was obscured by some little structuremade of trellis with a torn canvas roof.

"Fabulous location, oceanfront is best, hotel a little shabby (not chic) " Read full review on TripAdvisor 5/12/2010 Vote

2. My second complaint with the property is the parking charge: self-parking was $15 per night while valet parking was $20.

"Beautiful beach " Read full review on TripAdvisor 4/26/2010 Vote

3. We got a great deal on an ocean-front room through Expedia, and really have no complaints.

"A Great Hotel " Read full review on Expedia 4/14/2010 Vote

4. Pool bar/Restaurant: My only complaint was that closing at 3pm was waaay to early.

"Perfect! " Read full review on TripAdvisor 3/31/2010 Vote

5. What I liked: The STAFF - was very friendly, didn't really go out of their way or anything, but I have no complaints.

"Gorgeous Views! Best Beach we've ever been to! " Read full review on TripAdvisor 3/12/2010 Vote

6. And I thought the staff were all very nice and friendly (no complaints from me).

"A small feature that I greatly appreciated.... " Read full review on TripAdvisor 3/9/2010 Vote

7. My only complaint (but it's a pathetic one considering I was on vacation in beautiful Hawaii), is that I couldn't get the hotel's wifi to work with my iPod touch.

"This place is really nice! " Read full review on TripAdvisor 2/16/2010 Vote

8. Few of the complaints I've read get any merit here.

"Hapuna Beach Prince: Perhaps the finest AND warmest resort I've ever been to " Read full review on TripAdvisor 1/18/2010 Vote

9. Only complaint was that maid service was at random times of day and could not be predicted.

"Best Vacation YET! " Read full review on TripAdvisor 8/26/2009 Vote

10. Only complaint is that self parking is $15 per day, valet is $20 per day.

"Nice Place " Read full review on Expedia 7/29/2009 Vote