Sheraton Princess Kaiulani, Honolulu, Slow

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Rank

36th

Out of 165

Sheraton Princess Kaiulani	Average Price: $162 Check Rates

Hotel Class:

120 KAIULANI Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 6 of 20
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (226) , Travelocity (16) , TripAdvisor (824) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (8) annoy (13) avoid (15) awful (12) bad (73) big deal (7) bit dated (8) broken (11) complain (49) complaint (22) dated (78) dirty (30) disappoint (65) disgust (9) disturbing (8) expensive (86) filthy (7) gross (10) hard (29) hardly (12) horrible (11) issue (36) lack (10) loud (46) mistake (12) mold (26) negative (30) noise (116) noisy (49) outdated (45) overpriced (15) peeling (15) poor (19) pricey (24) problem (80) ridiculous (15) roach (8) rude (27) shabby (13) shock (11) slow (33) smell (28) stained (8) tear (7) terrible (18) tiny (21) unfortunate (19) worn (15) worst (23) wrong (17)

Slow	Appears in 45 comments.

The following words were used in comments with Slow:
bathroom (3) computer (5) desk (5) elevator (8) friendly (6) helpful (3) hotel (9) internet (5) lobby (5) not (9) offers (3) pool (3) room (7) service (13) small (3) staff (5) tub (3) useful (5) water (3) wireless (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. You have to use a network cable and the internet is SLOW.

"I'm a bit stumped on this one...Good value but comes with issues. " Read full review on TripAdvisor 5/22/2012 Vote

2. The location is great and the view from our room was perfect, but the hotel was overly crowded 24 hours of the day, lifts were slow and the hotel was filled with nothing but tour groups from the asian region which made it difficult as all they did was push you out of the way and squeezed into the lifts.

"OLD HOTEL " Read full review on TripAdvisor 5/20/2012 Vote

3. It was rather slow and not because of the staff, but because there were not enough people working the desk.

"Great time! " Read full review on TripAdvisor 5/18/2012 Vote

4. Staff not very friendly, restaurant and bar very slow with service.

"OLD and rundown " Read full review on TripAdvisor 5/3/2012 Vote

5. The rooms are tiny, bathroom very small and the lifts slow.

"Location good but....................... " Read full review on TripAdvisor 3/28/2012 Vote

6. Our problem was the bar and wait staff, we have never encountered such a slow and unfriendly service anywhere let alone in the good ol US, the home of service and 'tips'.

"Terrible Staff " Read full review on TripAdvisor 3/26/2012 Vote

7. We arrived around 10pm in mid-December 2011 and while there was only one other group before us, service was on the slow side.

"All in all, a wonderful stay. " Read full review on TripAdvisor 1/28/2012 Vote

8. front desk sucks, absolutely inefficient and slow checkin process, nobody to assist as you get in.

"all about location ! " Read full review on TripAdvisor 1/27/2012 Vote

9. The hotel's lobby was under renovation, but that did not slow it down.

"Hotel in the middle of it all " Read full review on TripAdvisor 1/24/2012 Vote

10. Check in was a bit slow for tired travellers, but check out was quick and efficient.

"Absolutely Loved It! " Read full review on TripAdvisor 1/14/2012 Vote