9. Other positives:- housekeeping staff were ALWAYS friendly, greeting with a smile- the hotel was well kept- grounds were niceOther negatives:- front desk staff were SLOW at check out (huge line) and they weren't very friendly, as they were at check in- menu prices for room service, poolside and buffet were very pricey- pool closes at 6pm- was never told where to go for beach side service or chairs- doorman or greeter talked to shuttle driver about tattoos instead of helping me carry my bags to the shuttle- no one offered drinks or a menu poolside, figured there would be waitstaff.