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Rank
36th
Out of 165

Sheraton Princess Kaiulani

Average Price: $162  
 
Hotel Class:
120 KAIULANI Avenue
Honolulu, 96815 View map  
3-Star Hotel Rank: 6 of 20
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (83) , MyTravelGuide (226) , Travelocity (16) , TripAdvisor (824) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 35 comments. 
The following words were used in comments with Rude:
alarm (3)   area (3)   average (4)   deal (2)   desk (5)   exceptional (2)   guest (4)   hotel (8)   management (3)   much (3)   never (3)   not (4)   park (2)   resort (3)   room (9)   service (2)   smoke (2)   staff (18)   tourist (2)   waitress (2)    
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1. We noticed that since we are practically local (from the Big Island) most staff everywhere in Oahu are either very, very rude or just ignores us completely -- but we're glad this hotel is the exception and treats everyone equally.
"Great Overall Experience " Read full review on TripAdvisor   5/3/2012 Vote      
2. The hotel is in a fantastic location however, staff are extremely haughty and rude particularly reception staff.
"Location good but....................... " Read full review on TripAdvisor   3/28/2012 Vote      
3. I doubt very much I would stay here again after dealing with rude staff at this hotel, not just one but numerous.
"Front desk staff rude and condescending " Read full review on TripAdvisor   3/12/2012 Vote      
4. Checking in to hotel we requested rooms on a certain side which were completely ignored from hotel staff who were very condescending to the point where they were rude.
"Front desk staff rude and condescending " Read full review on TripAdvisor   3/12/2012 Vote      
5. Some staff were nonchalant but never rude - this was compensated by other staff who were really friendly.
"You get what you pay for " Read full review on TripAdvisor   2/18/2012 Vote      
6. Not sure which section they were supposed to serve, but slightly rude.
"All in all, a wonderful stay. " Read full review on TripAdvisor   1/28/2012 Vote      
7. The staff are generally indifferent but occasionally rude.
"What a dump. " Read full review on TripAdvisor   1/23/2012 Vote      
8. The people at front desk a bit rude.
"semi-clean, very old. " Read full review on TripAdvisor   1/20/2012 Vote      
9. We Never experienced rude staff or any problems.
"Good Location!!! " Read full review on TripAdvisor   12/11/2011 Vote      
10. when we went down stairs to get the other room keys to check out the rooms, the girl at the front desk once found out what was going on was very unfriendly and border line rude, my husband was showing appreciation and she kept acting snobish.
"we loved it! " Read full review on TripAdvisor   10/14/2011 Vote      
   
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