Sheraton Princess Kaiulani, Honolulu, Awful

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Rank

36th

Out of 165

Sheraton Princess Kaiulani	Average Price: $162 Check Rates

Hotel Class:

120 KAIULANI Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 6 of 20
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (226) , Travelocity (16) , TripAdvisor (824) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (8) annoy (13) avoid (15) awful (12) bad (73) big deal (7) bit dated (8) broken (11) complain (49) complaint (22) dated (78) dirty (30) disappoint (65) disgust (9) disturbing (8) expensive (86) filthy (7) gross (10) hard (29) hardly (12) horrible (11) issue (36) lack (10) loud (46) mistake (12) mold (26) negative (30) noise (116) noisy (49) outdated (45) overpriced (15) peeling (15) poor (19) pricey (24) problem (80) ridiculous (15) roach (8) rude (27) shabby (13) shock (11) slow (33) smell (28) stained (8) tear (7) terrible (18) tiny (21) unfortunate (19) worn (15) worst (23) wrong (17)

Awful

Appears in 14 comments.

The following words were used in comments with Awful:
best (2) food (2) hotel (3) noise (2) not (2) reviews (3) room (8) service (3)

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1. However, it's not nearly as awful as other reviews have made it sound.

"I'm a bit stumped on this one...Good value but comes with issues. " Read full review on TripAdvisor 5/22/2012 Vote

2. The first room we were checked into was awful.

"Disappointing.... " Read full review on TripAdvisor 4/22/2012 Vote

3. When I complained about the awful state of my room in a hotel with the SHERATON name I was told by the front desk manager, 'yes, we know, we get that a lot and that is why we are scheduled for demolition next year'.

"Very Old Hotel-Caution " Read full review on TripAdvisor 11/10/2011 Vote

4. I am a Platinum Guest with Starwood which means I am the best of the best when it comes to frequent travelers in the Starwood chain and my 'upgraded' room and service was absolutely awful.

"You Get What you Pay For! " Read full review on TripAdvisor 6/2/2011 Vote

5. I was so embarressed when picking my husband up to bring him to this room-we hardly fit in this bed, the tv was so small-everything was awful.

"Dungeon room-Just Awful " Read full review on TripAdvisor 4/4/2011 Vote

6. In the past it could be a bit nosy, mostly because of the awful drummer on the street below.

"We come back year after year to our favorite hotel. " Read full review on TripAdvisor 1/25/2011 Vote

7. However, the noise level from surrounding rooms was still awful.

"More negatives than positives...In-room noise level unacceptable. " Read full review on TripAdvisor 9/27/2010 Vote

8. The staff was awful, the room was stuffy & old, the extra charges were expensive and getting service at the pool or poolside restaurant was IMPOSSIBLE (we actually had to get our own food at lunch because the birds were headed towards it just sitting there waiting for a waitress).

"Review the hotel, not the location. Hotel is terrible! " Read full review on TripAdvisor 4/14/2010 Vote

9. During the evening there is always an awful band playing poolside and you can't escape their noise in your room.

"Very average " Read full review on TripAdvisor 1/18/2010 Vote

10. The restaurant, called Seoul Jung, was absolutely awful with their commercialized food and awful service.

"Old, smelly, and rundown building... at least the staff was very nice " Read full review on TripAdvisor 12/31/2009 Vote