Sheraton Princess Kaiulani, Honolulu, Horrible

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Rank

36th

Out of 165

Sheraton Princess Kaiulani	Average Price: $162 Check Rates

Hotel Class:

120 KAIULANI Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 6 of 20
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (226) , Travelocity (16) , TripAdvisor (824) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 19 comments.

The following words were used in comments with Horrible:
experience (2) food (2) good (2) hotel (3) nice (2) night (4) not (3) room (5) service (2)

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1. 00 per person food was horrible.

"Lacking customer service " Read full review on TripAdvisor 3/7/2012 Vote

2. When we got to the hotel the horrible service started right away.

"Don't bother " Read full review on TripAdvisor 6/13/2011 Vote

3. Besides the 144 sq ft of a box they put us in, the service is horrible.

"Old hotel with second class service " Read full review on TripAdvisor 5/12/2011 Vote

4. Thank goodness I was horribly jetlagged and armed with allergy pills.

"Not if you want to sleep! " Read full review on TripAdvisor 4/3/2011 Vote

5. After a horrible experience at the Kuhio Banyon, we checked in to the Sheraton Princess.

"Great hotel, perfect location " Read full review on TripAdvisor 3/10/2011 Vote

6. What an absolutely horrible experience, to know that we washed our faces in water that may have come from someone's toilet.

"Old, smelly, and rundown building... at least the staff was very nice " Read full review on TripAdvisor 12/31/2009 Vote

7. The room was horrible.

"Go Elsewhere! " Read full review on TripAdvisor 12/15/2009 Vote

8. The fire alarm went off all night and I had no sleep, and no compensation for horrible stay.

"night time false alarm with no compensation " Read full review on TripAdvisor 10/1/2009 Vote

9. We had a nice bartender and Fridays are karaoke nights with 1 local who is a regular and a horrible singer.

"Central location. Good deal. Beach is a minute walk away. " Read full review on TripAdvisor 3/13/2009 Vote

10. The pool area was nice, but don't bother eating at the hotel as it is very expensive, horrible food.

"Great view! " Read full review on TripAdvisor 3/4/2009 Vote