6. Leaking sink, thin walls, shower head falling off, dirty bed skirt and shower curtain (how did housecleaning not see that?) overpriced food in restaurants (with a hair in the meal), grumpy waiters, absent parking attendants and the gate was broken so we couldn't get out---I've learned to avoid business class hotels even if it means having to walk a few blocks to my conferences in future to stay a nicer hotel.