Milford Plaza at Times Square, New York City, Front Desk

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Rank

186th

Out of 676

Milford Plaza at Times Square	Average Price: $176 Check Rates

Hotel Class:

700 Eigth Avenue

New York City, 10036 View map

2-Star Hotel Rank: 32 of 144
Average review rating: 3.74

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (44) , TripAdvisor (829)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (68) bath (41) bathroom (380) bathtub (15) bed (264) bill (20) breakfast (106) charge (37) check in (132) check out (40) closet (39) concierge (51) cost (39) deal (74) decor (34) dinner (13) discount (25) fee (14) food (46) front desk (140) gym (16) hotel (1616) housekeeping (54) lobby (149) location (741) maid (23) manager (55) money (86) pillow (34) price (282) rate (93) recommend (113) refund (21) restaurant (123) room (2156) room service (18) service (169) sheets (62) shower (169) staff (400) street (128) suite (16) towel (80) tub (31) value (70) view (132) walk (153) water pressure (17) wireless (32)

Front desk

Appears in 140 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) clerk (7) complain (6) desk (145) floor (10) friendly (12) helpful (15) hotel (6) liked (5) management (5) need (7) nice (8) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Lobby is very, very tired and front desk is overworked (and very likely underpaid) so first impression was dreadful.

"industrial-scale, clean and functional " Read full review on TripAdvisor 5/21/2012 Vote

2. The front desk staff were friendly and very helpful (especially Yara).

"Awesome location! " Read full review on TripAdvisor 5/11/2012 Vote

3. went to NYC with friends for St Patricks day 17/03/2012, stayed at the milford ,front desk staff helpful and pleasant, our thanks to the manager who let us use his e-mail to retrieve our flight details for the journey home.

"great location " Read full review on TripAdvisor 4/22/2012 Vote

4. The front desk was great, had a bottle of wine and chocolates waiting for us in our room.

"Great location, Great stay " Read full review on TripAdvisor 4/20/2012 Vote

5. Front desk was nice and it was a 2 second check in.

"Great Stay! " Read full review on TripAdvisor 4/17/2012 Vote

6. Front desk staff was friendly and efficient.

"Bang for your buck! " Read full review on TripAdvisor 4/9/2012 Vote

7. STAFF: The ladies at the front desk were very professional, but could have been a bit more cheerful.

"Location, Location, Location " Read full review on TripAdvisor 4/6/2012 Vote

8. Bellman on arrival very nice and efficient and front desk was pretty quick to check me in.

"Bring Earplugs " Read full review on TripAdvisor 3/19/2012 Vote

9. We arrived at Milford at about 1pm and the guy at the front desk was great and they had a room ready for us.

"Exactly what I expected from a 3-star hotel " Read full review on TripAdvisor 3/15/2012 Vote

10. As far as the staff, I personally talked to at least ten employees and they were all very helpful from the bellhops to the front desk folks to the people who serviced the rooms.

"A Delightful Experience " Read full review on TripAdvisor 3/7/2012 Vote