Grand Hyatt New York, New York City, Manager

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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Manager

Appears in 24 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
accommodating (2) breakfast (2) desk (8) friendly (3) helpful (2) hotel (4) management (25) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Hotel Manager, Mike, was also fantastic and very accommodating.

"Great hotel, great location " Read full review on TripAdvisor 2/22/2010 Vote

2. The first day home my friend called the front desk manager to tell him of the situation.

"Bed Bugs " Read full review on TripAdvisor 8/28/2009 Vote

3. The first day home my friend called the front desk manager, Alex to tell him of the situation.

"Bed Bugs " Read full review on YahooTravel 8/28/2009 Vote

4. The catering manager handling our event (Lori Palencias) was excellent.

"Excellent Site for Business Meetings, Guest Room Walls are PAPER Thin! " Read full review on TripAdvisor 4/5/2009 Vote

5. I have to say though that the staff was very helpful and the manager did her best to accommodate us.

"An overall good stay but.. " Read full review on Travelocity 7/1/2007 Vote

6. This hotel is filthy and the front desk manager is oblivious to anything presented to her.

"Filth and More Filth " Read full review on TripAdvisor 2/20/2010 Vote

7. I went to the front desk to speak to the manager but had to wait.

"Filth and More Filth " Read full review on TripAdvisor 2/20/2010 Vote

8. The front desk manager told me she was doing me a favor by allowing a late check out.

"Filth and More Filth " Read full review on TripAdvisor 2/20/2010 Vote

9. the manager did well.

"Never take young children......they are not catered for!! " Read full review on TripAdvisor 1/9/2010 Vote

10. And when I came to realize that my booking only included breakfast for one of us, she checked with her manager and then gave me six additional breakfast vouchers.

"Great service! " Read full review on TripAdvisor 7/8/2009 Vote