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Rank
147th
Out of 676

Grand Hyatt New York

Average Price: $430  
 
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017 View map  
4-Star Hotel Rank: 55 of 106
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 225 comments. 
80% wrote positive comments about lobby
The following words were used in comments with Lobby:
beauty (22)   clean (12)   coffee (42)   good (15)   great (29)   hotel (58)   huge (12)   impressed (20)   location (20)   love (12)   nice (29)    
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1. The lobby is beautiful and since it was Mother's Day weekend the hotel had giant cookies for all the moms.
"Lovely Hotel and Friendly Staff " Read full review on TripAdvisor   5/12/2010 Vote      
2. Well when we arrived the location was great as we expected - the checkin was quick - the lady gave us a few vouchers to get a free drink from the little coffee shop in the lobby - got some bottled water which was much needed.
"Perfect for 3 Night Stay - What Else Could you Want? " Read full review on TripAdvisor   5/4/2010 Vote      
3. What else: The lobby is very nice and spacious.
"Great location, average hotel " Read full review on TripAdvisor   5/3/2010 Vote      
4. Pros: Clean, location is great, employees were very nice, comfy bed, nice lobby, near subway, taxis available in front, Cons: No fridge, bathroom is pretty small, Noise through connecting doors.
"Good and clean but a bit loud. " Read full review on TripAdvisor   4/18/2010 Vote      
5. The Lobby/foyer is attractive but very dark, I asked about this and apparently this and the rooms are to be re-furbished to make the light better.
"Dark but Good " Read full review on TripAdvisor   4/12/2010 Vote      
6. Really nice lobby, with a cascading fountain.
"Great location, excellent service, not so great rooms " Read full review on TripAdvisor   3/23/2010 Vote      
7. The service was good, the room was clean, but basic - I was hoping for it to be a bit nicer, especially after seeing the great lobby at the hyatt, but oh well.
"Good! " Read full review on TripAdvisor   3/7/2010 Vote      
8. Lobby was very pretty and clean and there is a coffee shop there for your convenience.
"Nice Stay, Nice Location " Read full review on TripAdvisor   2/25/2010 Vote      
9. Great lobby , my check in was not the best , the guy checking me in did not have a good grasp of english which can be annoying after a 28hr flight from australia so i had to reapeat everything 3 times , the room was a club room , on the top floor , it was big but substandard , i felt i was in a cheap motel , the door to the bathroom could not close , the bed was nice , the club facilities were good had some great sushi in there , the bar was good , location was awesome to see all of what NY had to offer , the staff were great , its just ashame about the rooms.
"Everything was great apart from the rooms " Read full review on TripAdvisor   2/24/2010 Vote      
10. There's also a lovely antique shop in the lobby area which is worth a visit.
"Brilliant Location " Read full review on TripAdvisor   2/22/2010 Vote      
   
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