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Rank
147th
Out of 676

Grand Hyatt New York

Average Price: $430  
 
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017 View map  
4-Star Hotel Rank: 55 of 106
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 45 comments. 
75% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (7)   desk (5)   friendly (3)   great (4)   helpful (3)   hotel (3)   nice (4)   problem (2)   reception (2)   return (2)    
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1. Housekeeping respected our do not disturb signs which was a relief and did an excellent job cleaning up after my darling but at times untidy children.
"A Haven in the Big City " Read full review on TripAdvisor   3/28/2010 Vote      
2. Housekeeping responded quickly and nicely to our requests for a crib for our toddler and a coffee maker (usually standard in most Hyatts I have stayed in).
"Great location, excellent service, not so great rooms " Read full review on TripAdvisor   3/23/2010 Vote      
3. Housekeeping were great and maintained the rooms well.
"Great hotel, great staff, great location " Read full review on TripAdvisor   1/11/2010 Vote      
4. After waiting about a half hour, I found an abandoned housekeeping cart on the floor and helped myself.
"Great location for this quick stay - nice room " Read full review on TripAdvisor   12/10/2009 Vote      
5. The only issue we had with the room was the day we asked for our room to be cleaned housekeeping did not provide us with enough replacement towels for the three of us.
"Clean, central location and service with a smile " Read full review on TripAdvisor   7/23/2009 Vote      
6. kind of 'fuzzy'; (3) the room was very clean/the housekeeping staff was friendly; and (3) aided perhaps by the self-check-in kiosks, the check-in experience was fast and friendly.
"Much better than last time " Read full review on TripAdvisor   5/29/2009 Vote      
7. I had phoned housekeeping and found a efficient cheerful voice at the other end.
"Best Location in New york city " Read full review on TripAdvisor   1/30/2009 Vote      
8. Everything was very enjoyable about this hotel, except for the housekeeping staff.
"grand hyatt nyc " Read full review on TripAdvisor   1/12/2009 Vote      
9. From the front desk to housekeeping and maintenance, we were very pleased with the friendliness and professionalism of the hotel staff.
"I don`t understand the bad reviews -- great stay! " Read full review on TripAdvisor   6/13/2008 Vote      
10. There was a safe in the room and housekeeping did a great job every morning.
"Great Hotel " Read full review on TripAdvisor   5/15/2008 Vote      
   
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