The Helmsley Park Lane, New York City, Staff

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (59) bath (21) bathroom (113) bed (113) bill (32) breakfast (194) charge (38) check in (49) check out (13) closet (13) complimentary (11) concierge (48) cost (39) deal (28) decor (55) dinner (16) discount (10) downtown (10) food (58) front desk (34) hotel (815) housekeeping (15) lobby (46) location (339) maid service (8) manager (30) mini bar (18) minibar (11) mini-bar (8) money (37) parking (7) pillow (14) price (95) rate (59) recommend (65) restaurant (87) room (913) room service (36) service (128) sheets (7) shower (30) staff (236) street (50) suite (50) towel (34) tub (12) value (31) view (348) walk (65) wireless (14)

Staff

Appears in 236 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (12) breakfast (13) clean (20) courteous (11) desk (16) friendly (65) good (15) great (17) helpful (77) hotel (73) location (22) love (10) nice (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The reception staff were very friendly and so were the concierge who not only brought our luggage to the room, but also placed them on the luggage stands in our room so we didnt have to lift them.

"A great find " Read full review on TripAdvisor 5/23/2012 Vote

2. The staff was very friendly and helpful and the room was spacious.

"Would love to go back " Read full review on TripAdvisor 5/22/2012 Vote

3. Check-in was very fast with the hotel staff extremely pleasant and helpful.

"Great Location " Read full review on TripAdvisor 5/19/2012 Vote

4. The hotel service staff was very, very good.

"Graduation Trip " Read full review on TripAdvisor 5/18/2012 Vote

5. I was greeted every day by friendly, knowledgeable,attentive staff.

"What a wonderful stay!!! " Read full review on TripAdvisor 5/7/2012 Vote

6. Staff were EXCEPTIONALLY nice and attentive; not just reception but EVERYONE.

"The perfect location " Read full review on TripAdvisor 5/6/2012 Vote

7. The staff there were lovely and when my daughter bought her bag I told them that we had walked out of the 5th Avenue store.

"Fabulous Hotel " Read full review on TripAdvisor 5/3/2012 Vote

8. The staff were helpful and friendly and nothing seemed too much trouble for them.

"Fabulous Hotel " Read full review on TripAdvisor 5/3/2012 Vote

9. All staff were friendly and I would definetly stay here again.

"Fantastic " Read full review on TripAdvisor 4/16/2012 Vote

10. However, the staff was great about removing the charges and there was no hassle.

"well worth it!! my new home away from home! " Read full review on TripAdvisor 4/13/2012 Vote