The Helmsley Park Lane, New York City, Room Service

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 36 comments.

80% wrote positive comments about room service

The following words were used in comments with Room service:
good (7) hot (4) hotel (5) housekeeping (4) most (3) nice (4) night (6)

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1. In room coffee would have been nice, bit then again when you charge eleven dolloars for a small pot of coffee through room service why offer it for free.

"Disappointed in NYC " Read full review on TripAdvisor 3/1/2012 Vote

2. The room service and housekeeping staff were very good indeed but the front desk is not good enough quite a lot of the time.

"Winter Warmth Package Well Worthwhile! " Read full review on TripAdvisor 2/28/2012 Vote

3. Our room came with the buffet breakfast, and it was very nice to do room service.

"Excellent location, excellent hotel " Read full review on TripAdvisor 2/18/2012 Vote

4. The room service is prompt and professional.

"Location, Location, Location " Read full review on TripAdvisor 10/31/2011 Vote

5. There was plenty of storage space, ideal as we stayed for 12 nights, towels & toileteries replaced as needed, big comfortable bed and room service was excellent, good food served quickly.

"Everything you need for a visiy to NY plus the best view of Central Park " Read full review on TripAdvisor 10/8/2011 Vote

6. ROOM SERVICE: Like most hotels in NYC, the extras can add up, but it's a good value for the price.

"Classic luxury in a good location for tourists. " Read full review on TripAdvisor 10/3/2011 Vote

7. We also ordered room service which was quite nice and arrived very quickly to the room.

"Needs a little work " Read full review on TripAdvisor 5/31/2011 Vote

8. The in-room service made me conclude that the Park Lane is actually inhabited by magic fairies - use a towel, and suddenly a new one appears.

"Great Views " Read full review on TripAdvisor 9/28/2010 Vote

9. The in-room service made me conclude that the Park Lane is actually inhabited by magic fairies - use a towel, and suddenly a new one appears.

"Great Views " Read full review on TripAdvisor 9/28/2010 Vote

10. The room service and all the employees were very nice and willing to help for any issue.

"Nice Location and Service " Read full review on Expedia 8/11/2009 Vote