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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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Charge
Appears in 38 comments. 
50% wrote positive comments about charge
The following words were used in comments with Charge:
free (4)   hotel (8)   internet (8)   mobile (3)   need (3)   nice (3)   night (7)    
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1. The girl serving us was extremely apologetic and offered to have my daughter's initials put onto the bag free of charge, saving around $150.
"Fabulous Hotel " Read full review on TripAdvisor   5/3/2012 Vote      
2. internet charge when it was promised to be free.
"Major disappointment !!! " Read full review on TripAdvisor   4/20/2012 Vote      
3. A few examples: 1) they charge 10 dollars to lend you a power adaptor, which costs 3 dollars at a drugstore and that all hotels offer for free.
"Very bad experience " Read full review on TripAdvisor   5/13/2012 Vote      
4. We was a bit annoyed that reception tried to charge us for taking some items from the minibar when we didnt have anything but when we confronted them they took it off the bill without any questions.
"Helmsley Park Lane Hotel NYC " Read full review on TripAdvisor   4/24/2012 Vote      
5. They call continal breakfast but nothink is included olny some bread and jam ( no nutella , no confleks , no cheese, no salam, ham, bacon, nothing ) everthink you want they charge you extra.
"location is good but old hotel " Read full review on TripAdvisor   4/20/2012 Vote      
6. What ever you touch there is a sensor and they charge you immediatly.
"location is good but old hotel " Read full review on TripAdvisor   4/20/2012 Vote      
7. Also on the bill was a mini bar charge which we hadn't used and that soon got taken off with no questions asked, wonder how many times this tricked has been pulled.
"Started off well but ended in disappointment " Read full review on TripAdvisor   4/19/2012 Vote      
8. There is NO MENTION that you will be charged a service charge and gratuity charge and despite tipping this was not mentioned (or we wouldnt have tipped at the time had we known it was going to be put on the bill).
"Started off well but ended in disappointment " Read full review on TripAdvisor   4/19/2012 Vote      
9. This hotel 'used' to be very famous, but sadly has been a regular hotel from begging to the end, here are the PROS and CONS:PROS- located in just in the best area (central park and 5th)- 2 minutes walking to the subway- Bell boy Ernesto really good serviceCONS- the courtains didnt go all the way down, we have to put our luggage and pillows to block the light from the window- they charge 10 USD for wifi service- they even charge for the Safety Lock, sliding your credit card- service, we were waiting to be picked up and nobody told us anuthing, we have to go and look for our ride- since all the service was bad, i Tipped the bell boy 1 dolar and he responds: 'hey do you know is only one dollar, have to give at least 3' talking really rudeOverall, is TOO expensive for what it is, 300-400 usd per night is just too much, i wouldnt sleep here again.
"Not even deserved a 3 star rating " Read full review on TripAdvisor   4/15/2012 Vote      
10. Note that if you need to store luggage, they charge $20 per bar, per night.
"Great Location But Needs Refurbishment " Read full review on TripAdvisor   3/26/2012 Vote      
   
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