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The Helmsley Park Lane
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Rank
239th
Out of 676
The Helmsley Park Lane
Average Price: $439
Check Rates
Hotel Class:
36 Central Park South
New York City, 10019-1600
View map
4-Star Hotel Rank:
76 of 106
Average review rating:
3.63
OpinionWell Value Index:
2
Traveler reviews analyzed:
Expedia
(
39
)
,
MyTravelGuide
(
7
)
,
TripAdvisor
(
499
)
,
YahooTravel
(
16
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
bar
(59)
bath
(21)
bathroom
(113)
bed
(113)
bill
(32)
breakfast
(194)
charge
(38)
check in
(49)
check out
(13)
closet
(13)
complimentary
(11)
concierge
(48)
cost
(39)
deal
(28)
decor
(55)
dinner
(16)
discount
(10)
downtown
(10)
food
(58)
front desk
(34)
hotel
(815)
housekeeping
(15)
lobby
(46)
location
(339)
maid service
(8)
manager
(30)
mini bar
(18)
minibar
(11)
mini-bar
(8)
money
(37)
parking
(7)
pillow
(14)
price
(95)
rate
(59)
recommend
(65)
restaurant
(87)
room
(913)
room service
(36)
service
(128)
sheets
(7)
shower
(30)
staff
(236)
street
(50)
suite
(50)
towel
(34)
tub
(12)
value
(31)
view
(348)
walk
(65)
wireless
(14)
See more
Check out
Appears in 13 comments.
60% wrote positive comments about
check out
The following words were used in comments with
Check out:
accommodating
(2)
arrival
(2)
attentive
(2)
better
(2)
bill
(4)
charged
(3)
concierge
(2)
desk
(4)
extra
(2)
friendly
(2)
night
(2)
problem
(2)
reception
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Check out
was fast too and they have security after midnight which is nice.
"MUST STAY HERE WHEN IN NYC!!! "
Read full review
on
TripAdvisor
2/9/2012
Vote
2.
That was not a problem I was given the late
check out
without any discussion.
"What a view "
Read full review
on
TripAdvisor
8/29/2011
Vote
3.
Reception was very friendly and helpful with early check in and late
check out
( no extra charge!).
"very good "
Read full review
on
TripAdvisor
1/23/2010
Vote
4.
The room was clean, the staff were friendly, and check in/
check out
were a breeze.
"Fit our needs perfectly "
Read full review
on
TripAdvisor
7/20/2008
Vote
5.
Word of advice check your bill at
check out
for any added extras as wew were hit with a bill of $45 which was waived when we told reception.
"A great find "
Read full review
on
TripAdvisor
5/23/2012
Vote
6.
The front desk staff was efficient but terse, and on
check out
actually asked my husband, 'What do you want?' The concierge was no better.
"Fading 4-star, but worth a look "
Read full review
on
TripAdvisor
9/19/2011
Vote
7.
I decided I wanted a late
check out
and called the reception desk at 8:00am.
"What a view "
Read full review
on
TripAdvisor
8/29/2011
Vote
8.
Our express
check out
had been processed so they did not offer to adjust the bill in any way to make up for our uncomfortble night in the room.
"My HOT night in New York "
Read full review
on
TripAdvisor
5/1/2011
Vote
9.
I needed to extend my late
check out
because of client commtiment and the front desk took care of it.
"This Place is Pretty Bad "
Read full review
on
TripAdvisor
10/21/2009
Vote
10.
On
check out
day, I attempted to call the front desk to have my car brought around but the found the phone dead.
"This is Luxury? "
Read full review
on
TripAdvisor
6/10/2007
Vote
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