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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check out
Appears in 13 comments. 
60% wrote positive comments about check out
The following words were used in comments with Check out:
accommodating (2)   arrival (2)   attentive (2)   better (2)   bill (4)   charged (3)   concierge (2)   desk (4)   extra (2)   friendly (2)   night (2)   problem (2)   reception (3)    
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1. Check out was fast too and they have security after midnight which is nice.
"MUST STAY HERE WHEN IN NYC!!! " Read full review on TripAdvisor   2/9/2012 Vote      
2. That was not a problem I was given the late check out without any discussion.
"What a view " Read full review on TripAdvisor   8/29/2011 Vote      
3. Reception was very friendly and helpful with early check in and late check out ( no extra charge!).
"very good " Read full review on TripAdvisor   1/23/2010 Vote      
4. The room was clean, the staff were friendly, and check in/ check out were a breeze.
"Fit our needs perfectly " Read full review on TripAdvisor   7/20/2008 Vote      
5. Word of advice check your bill at check out for any added extras as wew were hit with a bill of $45 which was waived when we told reception.
"A great find " Read full review on TripAdvisor   5/23/2012 Vote      
6. The front desk staff was efficient but terse, and on check out actually asked my husband, 'What do you want?' The concierge was no better.
"Fading 4-star, but worth a look " Read full review on TripAdvisor   9/19/2011 Vote      
7. I decided I wanted a late check out and called the reception desk at 8:00am.
"What a view " Read full review on TripAdvisor   8/29/2011 Vote      
8. Our express check out had been processed so they did not offer to adjust the bill in any way to make up for our uncomfortble night in the room.
"My HOT night in New York " Read full review on TripAdvisor   5/1/2011 Vote      
9. I needed to extend my late check out because of client commtiment and the front desk took care of it.
"This Place is Pretty Bad " Read full review on TripAdvisor   10/21/2009 Vote      
10. On check out day, I attempted to call the front desk to have my car brought around but the found the phone dead.
"This is Luxury? " Read full review on TripAdvisor   6/10/2007 Vote      
   
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