7. please think again if you are looking at this hotel, the last thing i did when i packed is put my mobile phone out on the chair ready for returning to the then in the rush to go to the lobby for car to pick us up to jfk i forgot to pick the mobile back up as soon as we got off the plane at heathrow i relised i hadn,t got the mobile got in touch with the hotel twice they say they have done a search but had not found anything but room had been cleaned and please watch for the minibar bar and tray scam sensor pads direct charge to your card unhelpfull staff just left us waiting at checkin, no smile or anything else rooms old fashoned but clean beds are fantastic.