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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (16) , MyTravelGuide (7) , Expedia (39) , TripAdvisor (499)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room
Appears in 885 comments. 
76% wrote positive comments about room
The following words were used in comments with Room:
clean (109)   comfortable (63)   decorate (44)   floor (94)   good (60)   great (54)   hotel (153)   large (52)   location (47)   nice (51)   night (59)   spacious (44)   staff (42)   view (235)    
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1. Its a lovely hotel with large rooms, and quaint decorations.
"A great find " Read full review on TripAdvisor   5/23/2012 Vote      
2. The staff was very friendly and helpful and the room was spacious.
"Would love to go back " Read full review on TripAdvisor   5/22/2012 Vote      
3. I was upgraded to a park view room which was amazing and they held onto my key so I could go for a run in the morning in the park.
"Would love to go back " Read full review on TripAdvisor   5/22/2012 Vote      
4. I found the room to be very large compared to other hotels I've visited in the area, the size of a normal hotel room you'd find outside of NYC.
"Great views, charming, solid value for location " Read full review on TripAdvisor   5/18/2012 Vote      
5. Check in was fine and efficient and the check in chap had a good sense of humour and showed interest in where we from, how long in NYC etc. Our room on the 11th floor was fine - yes the decor is a little dated but not horrendously so and the room was clean and quiet which in a city like New York is going something.
"Good Value and Great Location " Read full review on TripAdvisor   5/16/2012 Vote      
6. The bed was comfortable and the room was serviced nicely in time for our return each day.
"Good Value and Great Location " Read full review on TripAdvisor   5/16/2012 Vote      
7. 2) they knocked and enter in our room when there was a do not disturb sign at the door; 3) one night there was a power shutdown in our room; we went out for dinner and asked them to fix it; once we returned, we asked the reception if it had been fixed and they told us that they did not know and that we should go there and check ourselves; 4) they 'forgot' to clean our bathroom in one of that days; in the other, they not only did not change the liens, but also left some socks inside; 5) one day we order breakfast at our room and fill the form choosing for a 25 dollars breakfast; when it was served, a bill charging 35 for it was delivered together; once i complaint, they told me that prices were not updated in the form and that was the new price.
"Very bad experience " Read full review on TripAdvisor   5/13/2012 Vote      
8. I like the location and the large rooms.
"Great lacation and good " Read full review on TripAdvisor   5/9/2012 Vote      
9. Our room was absolutely beautiful on the 19th floor.
"What a wonderful stay!!! " Read full review on TripAdvisor   5/7/2012 Vote      
10. When we entered the room there was a welcome letter from the Executive Assistant welcoming us & a small box of chocolates!- a very nice touch.
"What a wonderful stay!!! " Read full review on TripAdvisor   5/7/2012 Vote      
   
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