Novotel New York, New York City, Staff

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (18) balcony (33) bar (205) bath (20) bathroom (141) bed (155) bill (12) breakfast (195) charge (34) check in (84) check out (23) concierge (48) cost (47) deal (29) deck (12) decor (20) dinner (40) downtown (12) food (107) front desk (71) gym (17) hotel (1283) housekeeping (27) lobby (161) location (608) lunch (9) maid (15) manager (20) mini bar (18) minibar (9) money (71) parking (15) pillow (20) price (167) rate (38) recommend (122) restaurant (201) room (1338) room service (21) service (162) sheets (16) shower (58) staff (418) street (158) suite (9) towel (33) value (77) view (435) walk (162) wireless (41)

Staff

Appears in 417 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
clean (47) desk (32) friendly (161) good (43) great (45) helpful (144) hotel (122) location (46) new (21) nice (34) pleasant (18) polite (19) reception (38) welcoming (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bar staff were friendly and the cocktails good.

"No negatives " Read full review on TripAdvisor 5/19/2012 Vote

2. Concierge and staff in general were so helpful and polite.

"EXCELLENT EXCELLENT EXCELLENT !!!!!' " Read full review on TripAdvisor 5/18/2012 Vote

3. the bar downstairs is lovely & staff are friendly all over the hotel,the restaurant is nice aswell although we usually went out to eat we did try the restaurant a couple of times.

"Excellent,stayed here 3 times... " Read full review on TripAdvisor 5/15/2012 Vote

4. Reception staff in particular were very efficient and helpful.

"Highly recommended " Read full review on TripAdvisor 5/14/2012 Vote

5. Staff were friendly and they held our luggage when we checked out - $1 a piece.

"Room with a view " Read full review on TripAdvisor 5/13/2012 Vote

6. Staff members were friendly.

"Convenient location, adequate room " Read full review on TripAdvisor 5/7/2012 Vote

7. The staff was helpfull and friendly.

"Great location " Read full review on TripAdvisor 5/4/2012 Vote

8. Staff hospitality 3/10Room cleanliness 6/10Room condition 5/5Location 8/10Business lounge 8/10Hotel cleanliness 6/10The worst part is the service and hospitality of the staff, which unfortunately to me are the most vital parts of a hotel.

"My worst Novotel stay ever " Read full review on TripAdvisor 5/2/2012 Vote

9. The staff has always been great to deal with.

"Novotel New York Times Square A+ " Read full review on TripAdvisor 4/23/2012 Vote

10. Can recommend it for its overall ambiance, friendly staff and room size not to mention the fact that it is easy to find after tracing around the city.

"Central Position and easy to find. " Read full review on TripAdvisor 4/23/2012 Vote