Novotel New York, New York City, Concierge

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (33) bar (205) bath (20) bathroom (141) bed (155) bill (12) breakfast (195) charge (34) check in (84) check out (23) concierge (48) cost (47) deal (29) deck (12) decor (20) dinner (40) downtown (12) food (107) front desk (71) gym (17) hotel (1283) housekeeping (27) lobby (161) location (608) lunch (9) maid (15) manager (20) mini bar (18) minibar (9) money (71) parking (15) pillow (20) price (167) rate (38) recommend (122) restaurant (201) room (1338) room service (21) service (162) sheets (16) shower (58) staff (418) street (158) suite (9) towel (33) value (77) view (435) walk (162) wireless (41)

Concierge

Appears in 48 comments.

77% wrote positive comments about concierge

The following words were used in comments with Concierge:
fantastic (3) friendly (9) generous (3) helpful (24) hotel (10) knowledgable (3) most (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge team were excellent and were able to book tours for us from the front desk.

"EXCELLENT EXCELLENT EXCELLENT !!!!!' " Read full review on TripAdvisor 5/18/2012 Vote

2. The concierge knows the local area very well and took care of all my trips and restuarant reservations.

"My favourite Hotel in NYC " Read full review on TripAdvisor 5/7/2012 Vote

3. The concierge was very helpful with bags and taxis.

"Fantastic location close to Times Square, Central Park, Madison Square Gardens & Broadway Shows " Read full review on TripAdvisor 1/29/2012 Vote

4. We didn't eat at the hotel, so only came into contact with the reception, security and concierge staff who were pleasant, helpful and knowledgeable.

"Excellent Location " Read full review on TripAdvisor 1/14/2012 Vote

5. The staff were very friendly and the concierge was very helpful, we did not eat at the hotel as the staff reccommended so many good (and cheaper) places nearby.

"Lovely hotel, friendly staff, a great base for exploring NYC! " Read full review on TripAdvisor 1/11/2012 Vote

6. The concierge was a great help when my computer skills left me when trying to check in online for our return flight - thanks Yves, and the girls were most impressed with the tea making skills of the barman (very important to people from the North of England).

"Perfectly positioned at the hub of NY " Read full review on TripAdvisor 9/25/2011 Vote

7. John the Concierge is very helpful and with his directions we were able to find our way around the city.

"Excellent Hotel " Read full review on TripAdvisor 2/28/2011 Vote

8. The concierge was particularly helpful.

"The Perfect Location " Read full review on TripAdvisor 2/17/2011 Vote

9. I stayed in this hotel in jan 2011for my 50 th birthday,hotel was great,staff very friendly,concierge very knowledgeable.

"Pleasant " Read full review on TripAdvisor 1/12/2011 Vote

10. The concierge was very helpful in suggesting where to eat.

"Fantastic Location " Read full review on TripAdvisor 3/23/2010 Vote