Novotel New York, New York City, Service

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Novotel New York

OpinionWell
Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (18) balcony (33) bar (205) bath (20) bathroom (141) bed (155) bill (12) breakfast (195) charge (34) check in (84) check out (23) concierge (48) cost (47) deal (29) deck (12) decor (20) dinner (40) downtown (12) food (107) front desk (71) gym (17) hotel (1283) housekeeping (27) lobby (161) location (608) lunch (9) maid (15) manager (20) mini bar (18) minibar (9) money (71) parking (15) pillow (20) price (167) rate (38) recommend (122) restaurant (201) room (1338) room service (21) service (162) sheets (16) shower (58) staff (418) street (158) suite (9) towel (33) value (77) view (435) walk (162) wireless (41)

Service

Appears in 162 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
better (11) clean (14) customer (14) excellent (15) expense (8) floor (9) food (12) friendly (16) good (40) great (31) helpful (11) hotel (48) location (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The service from housekeeping, cleaning was outstanding, people at-in the check were kind but too busy.

"Great Location " Read full review on TripAdvisor 5/22/2012 Vote

2. Excellent service from the guys at the bar and outside, food is good and the rooms clean, spacious and everything you need.

"My favourite Hotel in NYC " Read full review on TripAdvisor 5/7/2012 Vote

3. The bar/restaurant area has a magnificent view over Times Square and we received great service from them.

"Great stay even with not so great view " Read full review on TripAdvisor 4/26/2012 Vote

4. All of the staff were friendly and provided good service.

"Excellent location. Great hotel - stay here! " Read full review on TripAdvisor 4/16/2012 Vote

5. Service was good but didnt really need any as it was our 3rd trip to the city.

"Great base for NYC, will return!! " Read full review on TripAdvisor 3/28/2012 Vote

6. We experienced good service.

"Nice Accommodation " Read full review on TripAdvisor 3/24/2012 Vote

7. The bar was really nice, service excellent, we had a snack in the restaurant which was very nice.

"Pleasant Stay " Read full review on TripAdvisor 3/21/2012 Vote

8. The rooms were clean and during the stay efficiently serviced.

"Met expectations " Read full review on TripAdvisor 2/17/2012 Vote

9. Service excellent.

"Great location " Read full review on TripAdvisor 1/30/2012 Vote

10. Service was exceptional.

"Fantastic location close to Times Square, Central Park, Madison Square Gardens & Broadway Shows " Read full review on TripAdvisor 1/29/2012 Vote