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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 38 comments. 
60% wrote positive comments about towel
The following words were used in comments with Towel:
friendly (3)   hotel (7)   lounge (4)   nice (3)   night (3)    
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1. The cabanas have two comfy lounge chairs with fitted towel-covered pads, plus four additional towels, an accordion-type cabana cover that can be adjusted to several positions, and a cooler which has ice, bottled water, nuts, chips and fruit inside.
"Beautiful Beach " Read full review on TripAdvisor   8/20/2010 Vote      
2. Every time we left in the morning, we were given towels and water and told to have a great time (sadly we didn't get the name of the one valet in particular who was The Best!) We asked about the availability of an upgraded room, and were given a higher floor, larger, partial ocean view room at no additional cost.
"Beautiful Resort & Excellent Serive " Read full review on TripAdvisor   7/13/2010 Vote      
3. you have to pay either way, and it is only a few bucks more per day for valet, our valets were so warm and friendly, offering directions to places, or free bottles of water, beach towels, etc..
"Pick this place! " Read full review on TripAdvisor   4/6/2010 Vote      
4. Every time we ventured off property, the valet attendants not only retrieved our vehicle quickly, but prepped it by opening the windows to cool the interior and stocked it with cooled water and towels (when appropriate to our intended destination).
"Outstanding experience. All-around best of Hawaii! Look no further!!! " Read full review on TripAdvisor   1/29/2010 Vote      
5. Don't get me wrong, the staff was very friendly but things like having to keep replenishing your own towels was too much work.
"Great luxury feel for families on vacation " Read full review on TripAdvisor   5/22/2009 Vote      
6. But then I noticed that the shutters on the sliding doors were coated with dust, as were the lamps, mouldings, etc. There were dirty smudges around the light switches etc. When maid service did come (once a day, you have to request an additional turndown), there was a lot of variability whether they left new towels, soaps, etc. And they never dusted.
"Good and Bad " Read full review on TripAdvisor   12/5/2007 Vote      
7. The Fairmont Orchid pool has good pool service, nice towels (not flimsy or small).
"Fabulous Thanksgiving Week at the Fairmont Orchid " Read full review on TripAdvisor   11/26/2007 Vote      
8. When staying at a beach resort hotel where a lot of people spend time by the pool, surely providing fresh towels at night is a given.
"A little tired and overrated " Read full review on TripAdvisor   10/8/2007 Vote      
9. Turn down service each night included fresh towels and bottled water, which was perfect as we showered off the sand before heading out to dinner each night.
"Luxury in Paradise " Read full review on TripAdvisor   7/31/2007 Vote      
10. We also tried out the 2 hot tubs by the pool and found the hidden hot tub behind the pool towel hut was definitely warmer than the hot tub by the ocean.
"The Fairmont Orchid is exceptional (also great for golfers)! " Read full review on TripAdvisor   2/6/2011 Vote      
   
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