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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room service
Appears in 23 comments. 
66% wrote positive comments about room service
The following words were used in comments with Room service:
good (3)   great (5)   hotel (3)   night (2)    
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1. Room service for breakfast was great and delivered correctly, but the dinner was all messed up.
"Fantastic Family Vacation " Read full review on TripAdvisor   2/21/2010 Vote      
2. room service very good although very expensive they charge a delivery charge and then another 23% on top.
"paradise " Read full review on TripAdvisor   5/11/2009 Vote      
3. We ate at Brown's one night and it was really good - and another night we got room service from Norio's Sushi house and it was ok, but we felt that the resort was really lacking the major dining experience we were looking for.
"Fabulous stay! " Read full review on TripAdvisor   2/11/2009 Vote      
4. I left a nice thank you note with a $5 tip each day from then out, then they did a nice job of room service every day around 9 am.
"Inconsistanct Service " Read full review on TripAdvisor   4/8/2008 Vote      
5. The pool/bar drinks were great, but the room service and breakfast at the Orchid Court were so-so.
"Aging gracefully -- but definitely aging " Read full review on TripAdvisor   9/4/2007 Vote      
6. Room service on the lanai at sunset was wonderful; the lanai's could use some lamps or candles for evening enjoyment.
"Luxury in Paradise " Read full review on TripAdvisor   7/31/2007 Vote      
7. Try the fantastic food at the resort cafes, order room service to eat on your private lanai, snorkel on the resort, view sea turtles on the beach.
"A Week In Paradise " Read full review on TripAdvisor   9/11/2010 Vote      
8. ProsReally lovely venue and hotel, generously sized rooms with balconies, great food, friendly, kind, helpful staff-ConsThe rooms were actually reasonably priced, but as is with most higher end hotels, so many fees!($22/day for valet parking, not including tips, 23% room service gratuity plus $3.50 for delivery, $135 for a poolside cabana, etc., etc.)Even with the fees, our stay was great.
"Pricey, but lovely, paradise- " Read full review on TripAdvisor   9/8/2010 Vote      
9. The menu was not so great but you can ask for the room service menu and order from that, it was good.
"GOUGED " Read full review on TripAdvisor   4/26/2010 Vote      
10. Our favorite was breakfast from room service and the evening nibbles in the Gold Lounge.
"Peaceful Refreshing Interlude " Read full review on TripAdvisor   3/19/2010 Vote      
   
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