The Fairmont Orchid, Hawaii, Kamuela, Service

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Rank

1st

Out of 22

The Fairmont Orchid, Hawaii	Average Price: $350 Check Rates

Hotel Class:

1 North Kaniku Drive Kohala

Kamuela, 96743 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (46) bar (96) bath (26) bathroom (75) beach (494) bed (43) breakfast (161) cabana (59) charge (38) check in (40) complimentary (27) concierge (59) cost (43) deal (47) dinner (100) discount (17) fee (42) food (266) front desk (35) hot tub (33) hotel (729) housekeeping (18) landscape (24) lobby (28) location (101) lunch (49) massage (41) money (40) ocean (302) parking (63) pool (313) price (114) rate (47) recommend (118) restaurant (225) room (674) room service (23) service (258) shower (59) shuttle (20) spa (76) staff (240) suite (66) towel (38) tub (28) valet (31) value (26) view (274) walk (39)

Service

Appears in 258 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
beauty (12) best (10) excellent (29) food (47) free (10) friendly (13) good (37) great (33) high (11) hotel (49) nice (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was superb.

"We had a wonderful stat " Read full review on TripAdvisor 2/18/2011 Vote

2. The concierge services were right on - they recommended the best dive shop, restaurants and tours and made all of the arrangements for us.

"Fairmont Orchid was wonderful - our vacation very special - we will definitely be returning! " Read full review on TripAdvisor 2/14/2011 Vote

3. All in all, service at the hotel was wonderful.

"The Fairmont Orchid is exceptional (also great for golfers)! " Read full review on TripAdvisor 2/6/2011 Vote

4. We ate at the beach bar restaurant for dinner one night and had excellent service and good food.

"Great Place to Relax and Enjoy " Read full review on TripAdvisor 12/25/2010 Vote

5. Staff always gave us excellent and prompt service.

"What a great hotel " Read full review on TripAdvisor 12/10/2010 Vote

6. You don't get much food and it's quite expensive and although the service is good and friendly again we weren't blown away.

"Fantastic Hotel " Read full review on TripAdvisor 9/16/2010 Vote

7. We ate at Browns, the food was good and the service good but we weren't blown away.

"Fantastic Hotel " Read full review on TripAdvisor 9/16/2010 Vote

8. The hotel is beautiful and the service was fantastic.

"Fantastic Hotel " Read full review on TripAdvisor 9/16/2010 Vote

9. The weather is always beautiful, the feel of the resort is truly an Hawaiian feel, and service for individuals and groups is excellent.

"Wow...what an incentive destination! " Read full review on TripAdvisor 9/14/2010 Vote

10. We went to Browns for our 22nd anniversary dinner and it was superb, great service, delicious food.

"Nice stay! " Read full review on TripAdvisor 9/13/2010 Vote