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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
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Spa
Appears in 76 comments. 
85% wrote positive comments about spa
The following words were used in comments with Spa:
free (12)   golf (5)   good (5)   massage (18)    
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1. -I had 2 treatments at the spa, neither of which was exceptional in any way-On our last night there, a large group came in and a private function was set up on the lawn outside the west end of the North Tower.
"The Fairmont Orchid: Things To Know Before You Book " Read full review on TripAdvisor   12/5/2010 Vote      
2. The spa is terrific.
"Value - Service, Ambience and Ammenities " Read full review on TripAdvisor   7/31/2010 Vote      
3. The spa services were top notch - I splurged and got both a coconut body scrub which left my skin sooo soft (if only for a little while) and I had an 80 min couples massage with my husband, which was the best I've had ever.
"Beautiful grounds, fabulous location, but pricy, like everything else on the Big Island! " Read full review on TripAdvisor   7/28/2010 Vote      
4. The concierge, valets, bellhops, check-in, and spa employees were all very friendly and very helpful.
"Beautiful Resort & Excellent Serive " Read full review on TripAdvisor   7/13/2010 Vote      
5. Highlights:- Upgraded to a suite upon arrival (two balconies, two TVs, powder bath, space galore)- Gold lounge provided free breakfast/snacks/beverages- Dining experience at Brown's Beach House at sunset was beyond words- Kami assisted us with itinerary/reservations two weeks before we arrived- Patricia extended checkout to 6pm, allowing us a full day of activities before leaving- Stacy rearranged our next day's itinerary and made helicopter reservations within hours- Hotel provided complementary workout shoes/shorts/shirts for both of us daily- Saw turtles, gulls, and manta rays in/around the protected area near the beach- Bell/Valet staff confirmed directions/locations/ETAs and gave good recommendations- Spa facilities and public restrooms were elegant and clean- Food and service was great at all the restaurants (we tried all except Luana Lounge)- Lexus dropoff/pickup service for one of our toursHaving said all this, I must note that we were staying at the hotel during a slower period.
"Exceeded all expectations - a great experience... " Read full review on TripAdvisor   6/17/2010 Vote      
6. We did a couples ocean side massage that was wonderful, the spa facilities here are excellent, but note that they book quickly.
"Good, not Great " Read full review on TripAdvisor   6/10/2010 Vote      
7. Had a hot rock massage in the spa - fantastic.
"A truly wonderful Resort! " Read full review on TripAdvisor   6/2/2010 Vote      
8. The spa without walls was wonderful.
"Perfect wedding location " Read full review on TripAdvisor   4/7/2010 Vote      
9. Spa: I ran out of time to have a pedicure before leaving New York, and so booked in for one on the first day.
"Fantastic Family Vacation " Read full review on TripAdvisor   2/21/2010 Vote      
10. Spa at hotel s very cool and unique.
"Loved it - great family place. Search for deals on-line " Read full review on TripAdvisor   1/13/2010 Vote      
   
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