The Fairmont Orchid, Hawaii, Kamuela, Concierge

OpinionWell's Blog

Home » United States » Hawaii » Kamuela Hotels » The Fairmont Orchid, Hawaii

OpinionWell
Rank

1st

Out of 22

The Fairmont Orchid, Hawaii	Average Price: $350 Check Rates

Hotel Class:

1 North Kaniku Drive Kohala

Kamuela, 96743 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (22) balcony (46) bar (96) bath (26) bathroom (75) beach (494) bed (43) breakfast (161) cabana (59) charge (38) check in (40) complimentary (27) concierge (59) cost (43) deal (47) dinner (100) discount (17) fee (42) food (266) front desk (35) hot tub (33) hotel (729) housekeeping (18) landscape (24) lobby (28) location (101) lunch (49) massage (41) money (40) ocean (302) parking (63) pool (313) price (114) rate (47) recommend (118) restaurant (225) room (674) room service (23) service (258) shower (59) shuttle (20) spa (76) staff (240) suite (66) towel (38) tub (28) valet (31) value (26) view (274) walk (39)

Concierge

Appears in 59 comments.

70% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (5) extremely (3) floor (10) friendly (6) great (6) helpful (19) housekeeping (3) lounge (6) recommend (4) reservation (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Concierge is very helpful and knowledgeable.

"a little slice of heaven " Read full review on TripAdvisor 1/1/2011 Vote

2. I found the Concierge I dealt with to be less than enthusiastic.

"Overall, a very average experience at higher-than-average prices. " Read full review on TripAdvisor 7/21/2010 Vote

3. Also received excellent advise from their concierge.

"A truly wonderful Resort! " Read full review on TripAdvisor 6/2/2010 Vote

4. Cece at the concierge was excellent, and spent half an hour helping us plan our day trip itinerary.

"Awesome; Almost Perfect -- Comprehensive Review " Read full review on TripAdvisor 5/14/2010 Vote

5. The concierge was very helpful, and helped us arrange tickets to the Gathering of the Kings Luau- an excellent dinner and show of south pacific dance.

"Perfect wedding location " Read full review on TripAdvisor 4/7/2010 Vote

6. Reception was very warm and personal, and the concierges are so friendly.

"Loved it, Outstanding hotel " Read full review on TripAdvisor 3/21/2010 Vote

7. The concierge was downright pampering, for example the little surprise plate of delicious sweets delivered for my birthday and the endless tours and questions I pummeled them with.

"I, the picky wonder, cannot say enough great things about this place " Read full review on TripAdvisor 2/16/2010 Vote

8. We especially appreciated the help we received from the Concierge.

"Beautiful Hotel - Highly Recommend " Read full review on Expedia 10/7/2009 Vote

9. You also get a private concierge to provide you with recommendation or make reservations.

"8 Nights on the Big Island " Read full review on TripAdvisor 9/11/2009 Vote

10. Wonderful location, beautiful resort, excellent staff with exception of some inconsistency with concierge (most were quite helpful).

"Great Resort " Read full review on Expedia 8/18/2009 Vote