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OpinionWell
Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 160 comments. 
98% wrote positive comments about lobby
The following words were used in comments with Lobby:
beauty (11)   coffee (47)   comfortable (12)   complimentary (14)   free (31)   friendly (9)   good (13)   great (21)   guest (11)   happy (11)   hotel (27)   liked (9)   love (11)   nice (25)   tasteful (9)   wine (56)    
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1. I love the extras that Kimpton provides - good coffee in the lobby every morning, a wine tasting happy hour in the evening and free wifi.
"Haven't been disappointed yet by Kimpton " Read full review on TripAdvisor   5/11/2012 Vote      
2. Very comfortable room, beautiful lobby, and the usual amazing Kimpton service.
"Haven't been disappointed yet by Kimpton " Read full review on TripAdvisor   5/11/2012 Vote      
3. Every day from 5PM till 6PM they serve free wine & snacks in their beautiful lobby.
"Worst bathroom design ever " Read full review on TripAdvisor   5/10/2012 Vote      
4. I made good use of the free wi-fi and was pleased with the coffee/tea available in the lobby during the morning.
"Good location and a few extra services made all the difference " Read full review on TripAdvisor   4/30/2012 Vote      
5. No coffee maker in either of our rooms, but great coffee in the lobby so it is a good excuse to go down and mingle.
"Frustrating Check out " Read full review on TripAdvisor   4/18/2012 Vote      
6. The lobby was a little on the cool side with the door opening many times during the very rainy windy day.
"Cozy and friendly hotel " Read full review on TripAdvisor   3/28/2012 Vote      
7. I loved getting up in the morning and heading down stairs to the lobby where you could make up a coffee and sit down with it and ready a complimentary news paper (many of these) or take it on the road with you which we did many days.
"Home away from home (and I've only been once!) " Read full review on TripAdvisor   3/27/2012 Vote      
8. Every evening they have a complementary wine hour in the lobby.
"Adorable Hotel " Read full review on TripAdvisor   3/27/2012 Vote      
9. Coffee in the morning in the lobby and newspapers were a nice addition.
"great little boutique hotel - small with lots of character and service " Read full review on TripAdvisor   3/23/2012 Vote      
10. The lobby is charming, warm and friendly where organic coffee is served every morning and wine with snacks every evening.
"If you like boutique hotels, this is a winner " Read full review on TripAdvisor   3/18/2012 Vote      
   
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