Serrano Hotel, San Francisco, Housekeeping

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OpinionWell
Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 15 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
bug (3) clean (4) desk (4) doorman (2) excellent (2) friendly (2) good (3) great (3) hotel (2) nice (2) problem (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The rooms were clean and well kept, with great housekeeping service.

"Great place to stay " Read full review on TripAdvisor 5/9/2012 Vote

2. The front desk staff and the housekeeping staff was very nice.

"Great hotel-nice rooms and dog friendly " Read full review on TripAdvisor 5/8/2012 Vote

3. Housekeeping was great and kept the room very clean.

"Great Kimpton hotel with a few challenges " Read full review on TripAdvisor 3/15/2012 Vote

4. I still think Kimpton hotels are wonderful, quirky, and worth staying in, but I strongly recommend that after a bug problem, especially a bed bug problem, the Serrano Hotel should read up on where these little critter like to hide, and send their housekeeping staff in to clean the crap out of the rooms after the bugs have been killed.

"I love Kimpton, but they need to clean this place up " Read full review on TripAdvisor 3/6/2012 Vote

5. The clerk's response was 'I'll let housekeeping know.

"Great except for the mildew " Read full review on TripAdvisor 12/29/2011 Vote

6. housekeeping does a good job, and they were always very friendly.

"Great Price Break... I get why. Average experience. " Read full review on TripAdvisor 10/16/2011 Vote

7. Housekeeping staff very cheerful and friendly, same goes for concierge staff.

"Kimpton standards as good as ever. " Read full review on TripAdvisor 9/17/2011 Vote

8. Excellent service from doorman, valet, garage attendant, front desk personnel, housekeeping, and a genuine 'welcoming' atmosphere.

"Great place to stay! " Read full review on TripAdvisor 8/28/2011 Vote

9. Housekeeping was very good, Aveda toiletries, and the complimentary New York Times and (good) coffee in the am and wine tasting in the evening were nice touches.

"Send in the clowns " Read full review on TripAdvisor 3/26/2011 Vote

10. The bathroom was large and clean, water pressure was excellent, the bed comfortable, and housekeeping first class.

"Truly outstanding hotel for the price " Read full review on TripAdvisor 3/14/2010 Vote