Serrano Hotel, San Francisco, Check In

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Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (41) bath (20) bathroom (102) bathtub (10) bed (113) breakfast (56) charge (24) check in (45) check out (16) closet (16) complimentary (41) concierge (31) cost (17) deal (28) decor (22) dinner (14) downtown (26) food (38) front desk (74) gym (11) hotel (877) housekeeping (15) lobby (160) location (235) manager (23) mini bar (10) money (22) neighborhood (41) parking (43) pillow (21) price (48) rate (47) recommend (62) restaurant (142) room (655) room service (10) service (127) shower (33) shuttle (13) staff (327) street (106) suite (52) towel (13) tub (21) valet (13) value (18) view (53) walk (116) wireless (24)

Check in

Appears in 45 comments.

88% wrote positive comments about check in

The following words were used in comments with Check in:
accommodating (2) arrival (5) bags (2) easy (3) fast (5) game (6) good (3) helpful (4) hotel (5) lobby (4) luggage (3) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we arrived we were immediately greeted by door staff, check in was so quick which after 20 hours of traveling was lovely.

"Home away from home (and I've only been once!) " Read full review on TripAdvisor 3/27/2012 Vote

2. Check in was fast.

"great little boutique hotel - small with lots of character and service " Read full review on TripAdvisor 3/23/2012 Vote

3. Check in was very efficient.

"Good Location and San Fran Rate " Read full review on TripAdvisor 12/19/2011 Vote

4. We were greeted at the taxi by the door staff and helped in with our luggage, the check in was good and then another guy took us and our luggage to our room.

"Great location, good hotel " Read full review on TripAdvisor 11/1/2011 Vote

5. The lobby is nicely appointed and service from check-in throughout is personable and excellent.

""Every hotel tells a story." " Read full review on TripAdvisor 9/3/2011 Vote

6. Blackjack at check-in is fun, the hosted wine in afternoon & coffee/tea bar in a.m. are nice.

"Great place to stay! " Read full review on TripAdvisor 8/28/2011 Vote

7. The staff at check-in was very courteious and helpful.

"Nice little gem...good customer service " Read full review on TripAdvisor 8/24/2011 Vote

8. It was also nice to be able to use the business center for free to check in to our flights and print our boarding passes.

"Nice Executive Suite " Read full review on TripAdvisor 7/15/2011 Vote

9. Check-in was speedy and courteous, and although we missed the complimentary wine in the lobby, a bottle was delivered to our room within minutes of arrival.

"Another great Kimpton experience! " Read full review on TripAdvisor 9/12/2009 Vote

10. The check in was fast and easy.

"A Gem " Read full review on TripAdvisor 7/21/2009 Vote