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Serrano Hotel
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OpinionWell
Rank
24th
Out of 493
Serrano Hotel
Average Price: $223
Check Rates
Hotel Class:
405 Taylor Street
San Francisco, 94102
View map
4-Star Hotel Rank:
16 of 37
Average review rating:
4.15
OpinionWell Value Index:
6
Traveler reviews analyzed:
BedBugRegistry
(
4
)
,
Expedia
(
81
)
,
MyTravelGuide
(
472
)
,
Travelocity
(
32
)
,
TripAdvisor
(
531
)
,
YahooTravel
(
24
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(20)
bar
(41)
bath
(20)
bathroom
(102)
bathtub
(10)
bed
(113)
breakfast
(56)
charge
(24)
check in
(45)
check out
(16)
closet
(16)
complimentary
(41)
concierge
(31)
cost
(17)
deal
(28)
decor
(22)
dinner
(14)
downtown
(26)
food
(38)
front desk
(74)
gym
(11)
hotel
(877)
housekeeping
(15)
lobby
(160)
location
(235)
manager
(23)
mini bar
(10)
money
(22)
neighborhood
(41)
parking
(43)
pillow
(21)
price
(48)
rate
(47)
recommend
(62)
restaurant
(142)
room
(655)
room service
(10)
service
(127)
shower
(33)
shuttle
(13)
staff
(327)
street
(106)
suite
(52)
towel
(13)
tub
(21)
valet
(13)
value
(18)
view
(53)
walk
(116)
wireless
(24)
See more
Service
Appears in 127 comments.
92% wrote positive comments about
service
The following words were used in comments with
Service:
clean
(10)
customer
(14)
desk
(7)
excellent
(15)
exceptional
(6)
free
(8)
friendly
(20)
good
(23)
great
(35)
hotel
(43)
lobby
(7)
location
(13)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Very comfortable room, beautiful lobby, and the usual amazing Kimpton
service
.
"Haven't been disappointed yet by Kimpton "
Read full review
on
TripAdvisor
5/11/2012
Vote
2.
From the grand lobby, to the beautiful rooms, to the excellent customer
service
, our girls weekend away was a great time.
"Not just a place to sleep, but an experience! "
Read full review
on
TripAdvisor
5/10/2012
Vote
3.
A convenient location for the theater district with all the quality and friendly
service
you'd expect from a Union Square hotel.
"An oasis in the Tenderloin "
Read full review
on
TripAdvisor
4/24/2012
Vote
4.
When I first visited a few years ago, the property was immaculate and had great
service
.
"The place has slipped considerably. "
Read full review
on
TripAdvisor
4/21/2012
Vote
5.
The suggested restaurants which were great and really had the best
service
.
"A perfect lover's getaway (away from the kids)! "
Read full review
on
TripAdvisor
4/6/2012
Vote
6.
Room was clean and
servic
able but seemed like the wallpaper and carpet had seen better days and would benefit from a cleaning.
"What a let down. "
Read full review
on
TripAdvisor
3/30/2012
Vote
7.
Car
service
back to the airport for our return was prompt and professional.
"great little boutique hotel - small with lots of character and service "
Read full review
on
TripAdvisor
3/23/2012
Vote
8.
Hotel
service
continued to be great with restaurant suggestions, maps, etc. They were very helping hailing cabs.
"great little boutique hotel - small with lots of character and service "
Read full review
on
TripAdvisor
3/23/2012
Vote
9.
Spent the weekend at the Serrano and was extremely pleased with the friendly
service
and great location.
"Great Service and Convenient Location "
Read full review
on
TripAdvisor
3/19/2012
Vote
10.
Service
throughout our stay was consistent and attentive.
"If you like boutique hotels, this is a winner "
Read full review
on
TripAdvisor
3/18/2012
Vote
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