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Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check out
Appears in 16 comments. 
100% wrote positive comments about check out
The following words were used in comments with Check out:
bug (2)   charged (3)   desk (2)   free (3)   friendly (2)   hotel (2)   liked (2)    
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1. I decided not to argue over $10.00- but it was very frustrating, and totally unnecessary for a return guest to have to deal with check in telling me one thing and check out refusing reason.
"Frustrating Check out " Read full review on TripAdvisor   4/18/2012 Vote      
2. If you want the best grilled cheese sandwich with pork belly check out Jasper's which is the restaurant in the hotel.
"People make a difference " Read full review on TripAdvisor   3/15/2012 Vote      
3. I really like this hotel - check out the photos - Its got personality - unlike say one of the cloned Hiltons or Radissons.
"Excellent choice " Read full review on TripAdvisor   9/11/2011 Vote      
4. A friend suggested I check out the Kimpton loyalty program to find a good special (its free to sign up and I got free wireless).
"Loved this hotel... great location, excellent service. Perfect for work or just for fun. " Read full review on TripAdvisor   4/27/2011 Vote      
5. We had such a great stay it was hard to check out.
"Fantastic !! " Read full review on TripAdvisor   11/17/2009 Vote      
6. Learned this upon check out when the guy behind us mentioned he had eaten snacks from his.
"What a let down. " Read full review on TripAdvisor   3/30/2012 Vote      
7. --- Sure, the robe is in the closet, the free wireless is there, and there is supposed to be a wine reception right now which I will go check out.
"Not living up to advertisement " Read full review on TripAdvisor   3/28/2012 Vote      
8. Restaurant needed big scrub downbeds were old and like sleeping in a hamockfront desk was not too welcoming and on check out did not even ask if we enjoyed.
"disappointed " Read full review on TripAdvisor   5/27/2011 Vote      
9. We quickly packed (it was a quick overnight trip) and went downstairs to check out and inform front of house that they had issues with bed bugs.
"Horrible Customer Service and Bed Bugs!! " Read full review on TripAdvisor   4/19/2011 Vote      
10. Upon our return, we found the manager and his immedate response was complete defense mode - no sincere apology but only that they had someone check out the room and they were offering medical assistance given there were bugs in the room.
"The manager let us down " Read full review on TripAdvisor   10/10/2010 Vote      
   
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