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Rank
1st
Out of 177

Philadelphia Sofitel

Average Price: $225  
 
Hotel Class:
120 South 17th Street
Philadelphia, 19103 View map  
4-Star Hotel Rank: 1 of 18
Average review rating: 4.4
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 13 comments. 
The following words were used in comments with Lack:
area (2)   breakfast (3)   clothes (2)   coffee (4)   downside (2)   hotel (5)   lacking (13)   room (2)   service (2)    
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1. My wife and I were in the larger suite, and note that it had a changing area, that area lacked a vanity or other furniture.
"Nice staff, nice hotel for that special weekend " Read full review on TripAdvisor   1/4/2012 Vote      
2. ) I work in the hotel industry and was appalled with the lack of customer service from a 4 Star establishment.
"never again! " Read full review on TripAdvisor   12/7/2011 Vote      
3. A dessert fiend, she rhapsodized over the lava cake, small, but what it lacked in heft it made up in taste.
"Had a great time here " Read full review on TripAdvisor   10/14/2011 Vote      
4. The location was ideal since we were looking to stay in the middle of everything and I was very impressed at the lack of street noise from the fifth floor.
"Will definitely be back " Read full review on TripAdvisor   9/12/2011 Vote      
5. Sorry for the rant, but lack of coffee maker aside, I would recommend the Philly Sofitel.
"Philly with a Euro Accent " Read full review on TripAdvisor   5/30/2011 Vote      
6. The only slight downside was the long wait for your car to be returned from the valet parking - although in fairness this is well advertised, and the lack of free wifi.
"Beds like a cloud! " Read full review on TripAdvisor   4/26/2011 Vote      
7. The only downside is the lack of breakfast offered at the hotel, as a European usually I expect hotels to include breakfast in the price, and also I found it quite strange that one had to pay extra to have internet access in the room.
"Excellent hotel, perfect location! " Read full review on TripAdvisor   9/25/2009 Vote      
8. Never have I encountered such lack of effort in providing service at a hotel.
"Refined luxury hospitality--not quite " Read full review on TripAdvisor   4/10/2009 Vote      
9. lack of tea/coffee making a minus although there was coffee from the restaurant/cafe in the morning.
"Disappointing " Read full review on TripAdvisor   8/12/2008 Vote      
10. Too many of the `style` statements lacked basic practicality and didn`t add up to much `style` in any event.
"Disappointing " Read full review on TripAdvisor   8/12/2008 Vote      
   
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