Philadelphia Sofitel, Philadelphia, Disappoint

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Rank

1st

Out of 177

Philadelphia Sofitel	Average Price: $225 Check Rates

Hotel Class:

120 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 1 of 18
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (7) apologetic (5) avoid (5) awful (6) bad (32) bed bugs (12) big deal (9) bit dated (3) broken (11) complain (17) complaint (12) difficult (5) dirty (6) disappoint (32) disturbing (5) downside (12) expensive (34) gross (5) hard (12) hardly (4) hate (5) inconvenient (5) issue (26) lack (8) loud (22) lumpy (3) mediocre (6) mess (3) mistake (5) negative (15) noise (36) noisy (5) overpriced (3) poor (17) pricey (14) problem (53) ridiculous (9) rock (5) rude (9) shame (3) shock (4) slow (11) smell (8) sophisticated (5) stained (3) terrible (9) uncomfortable (4) unfortunate (12) worn (9) wrong (10)

Disappoint

Appears in 52 comments.

The following words were used in comments with Disappoint:
bathroom (2) bed (4) breakfast (3) coffee (2) cold (2) expectation (2) extra (2) great (4) hotel (7) huge (2) much (3) never (3) not (14) reviews (2) room (7) service (3) suite (2)

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1. I was also disappointed that the bathroom of a suite that has a separate glass enclosed shower would just have a standard hotel bathtub instead of a jetted tub.

"Great location, rooms a bit tired " Read full review on TripAdvisor 3/4/2012 Vote

2. That was disappointing because the alleged great service, was one of the main reasons I chose Sofitel.

"Very Nice Hotel " Read full review on TripAdvisor 2/21/2012 Vote

3. Once more we were not disappointed.

"Another great stay at the Sofitel! " Read full review on TripAdvisor 2/21/2012 Vote

4. Having stated at the Hyatt before and being incredibly disappointed I have chosen to 'vote with my feet' and stay at a different hotel.

"Brilliant hotel, brilliant service, brilliant location " Read full review on TripAdvisor 2/1/2012 Vote

5. What a disappointment.

"never again! " Read full review on TripAdvisor 12/7/2011 Vote

6. I decided not to order a replacement and was hugely disappointed in this experience.

"DON'T STAY AND DEFINITELY DON'T EAT HERE! " Read full review on TripAdvisor 11/21/2011 Vote

7. Stayed in a number of Sofitels over the years including this one and it never disappoints.

"Romantic Getaway for Local Yokel " Read full review on TripAdvisor 10/13/2011 Vote

8. The Sofitel brand is fantastic and their hotel in Philadelphia doesn't disappoint.

"Fantastic " Read full review on TripAdvisor 10/3/2011 Vote

9. The hotel never fails to disappoint.

"Twice a year for 5 years -- always a pleasure! " Read full review on TripAdvisor 9/15/2011 Vote

10. The view out our window was a little disappointing (a roof) but being from New York and knowing we weren't there to be in the room it doesn't bother me.

"Great Hotel for a first time visitor " Read full review on TripAdvisor 8/29/2011 Vote