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Rank
1st
Out of 177

Philadelphia Sofitel

Average Price: $225  
 
Hotel Class:
120 South 17th Street
Philadelphia, 19103 View map  
4-Star Hotel Rank: 1 of 18
Average review rating: 4.4
OpinionWell Value Index: 8
Traveler reviews analyzed: YahooTravel (21) , MyTravelGuide (17) , Travelocity (22) , Expedia (50) , TripAdvisor (696) , BedBugRegistry (4)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Apologetic
Appears in 5 comments. 
The following words were used in comments with Apologetic:
free (2)   problem (3)   room (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. They were very apologetic and polite about the event but I still felt like we had been accused of lying.
"Bed Bugs and pinworm " Read full review on TripAdvisor   5/12/2012 Vote      
2. They were very apologetic and promised to send them up right away.
"Long wait on room service but otherwise a good place to stay " Read full review on TripAdvisor   3/30/2011 Vote      
3. During our past stay there was a minor problem with the reservation and we were put in a smaller room (which really wasn't a problem) -- the management was extremely apologetic and gave us free parking for the weekend and coupons for free drinks.
"Our favorite hotel " Read full review on TripAdvisor   1/31/2010 Vote      
4. I had an issue on my first night due to a foul smell in the room (drains or air con), when the problem was raised with the front desk they were very apologetic and placed me in a suite on the top floor, so that can`t be bad.
"Nice hotel " Read full review on TripAdvisor   8/26/2008 Vote      
5. They were very apologetic and when I checked out I noticed they didn`t charge me for the tea.
"Wonderful stay in Philadelpha " Read full review on TripAdvisor   1/20/2008 Vote      
   
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