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Rank
70th
Out of 543

Portofino Orlando

Average Price: $356  
 
Hotel Class:
5601 Universal Boulevard
Orlando, 32819 View map  
4-Star Hotel Rank: 28 of 59
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (11) , Expedia (39) , Travelocity (22) , TripAdvisor (1217) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 47 comments. 
The following words were used in comments with Rude:
bar (3)   clerk (3)   complain (3)   desk (4)   friendly (8)   guest (4)   hotel (10)   liked (3)   management (3)   never (3)   night (3)   not (11)   park (2)   personable (2)   policy (3)   room (7)   staff (16)   thought (2)   unacceptable (2)   valet (2)    
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1. It's not the $10 really, but after i spend several hundred dollars a night and need to get the chlorine off me on my last day before i board a plane, that just seemed rude.
"nice " Read full review on TripAdvisor   4/26/2012 Vote      
2. I inquired if he could give me an approximate time and was told rudely that it wasn't even check out time yet.
"Disappointed " Read full review on TripAdvisor   4/14/2012 Vote      
3. We cancelled our horrible airport transfer ( Tiffany Limousine Service was rude, expensive, promised an SUV and sent a grotty, old van) and used On-Demand instead.
"We actually had a great stay! " Read full review on TripAdvisor   2/13/2012 Vote      
4. The 'minus' here goes to 2 items: rudeness of valet drivers (when you don't provide tips every time they deliver your car) and the cost of parking.
"Getting early to HP, it's perfect! The hotel, not that much... " Read full review on TripAdvisor   1/29/2012 Vote      
5. then the mother tried to squeeze by when one was creaming'mommy come and see this 'at the top of his voice - when my husband suggested that the entrance was back through the restaurant entrance she was so rude and disrespectful.
"Would never return " Read full review on TripAdvisor   12/20/2011 Vote      
6. I thought this was rude.
"Only worth the money if you want to see Hogworts " Read full review on TripAdvisor   11/28/2011 Vote      
7. The Dolphin and Swan do this also and I find it rude.
"Great experience! Very few complaints. " Read full review on TripAdvisor   8/29/2011 Vote      
8. My husband and I went down to the bar for a drink and the bar tender was rude and talked on the phone about his personal life and when he wasn't doing that he and another waitress were complaining about guests - again this should not have been done in front of hotel guests.
"Our kids loved it - my husband and I not so much!! " Read full review on TripAdvisor   7/26/2011 Vote      
9. The check in was horrible for no one in the hotel you would think it wouldn't take no longer then 15 minutes the front end girl was rude and mumbled most of the time.
"Horrible Service With Lousy Rooms " Read full review on TripAdvisor   4/8/2011 Vote      
10. To start, the valet boys were rude when we said we would self park.
"Embarrassment to Universal Property " Read full review on TripAdvisor   3/11/2011 Vote      
   
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