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Rank
70th
Out of 543

Portofino Orlando

Average Price: $356  
 
Hotel Class:
5601 Universal Boulevard
Orlando, 32819 View map  
4-Star Hotel Rank: 28 of 59
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (11) , Expedia (39) , Travelocity (22) , TripAdvisor (1217) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 28 comments. 
The following words were used in comments with Broken:
$ (2)   bar (3)   bathroom (4)   dirty (2)   disappoint (2)   floor (4)   hotel (5)   ice (3)   mold (2)   not (7)   park (5)   pool (2)   problem (2)   room (11)   shower (6)   tiny (2)   toy (2)   trip (2)   walking (5)   wheelchair (2)    
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1. The Hotel is broken up into multiple areas connected by little alleys.
"Best Universal Orlando Hotel " Read full review on TripAdvisor   4/26/2012 Vote      
2. Shower fixture broken and had mold on the sloppy caulk job.
"Definately not 5 star. " Read full review on TripAdvisor   5/17/2011 Vote      
3. Blow dryer broken.
"Lack of service " Read full review on TripAdvisor   3/2/2011 Vote      
4. The $30 wand was broken the next day when dropped (discovered later a tiny sticker on the box that says 'wand is a collectible replica, NOT A TOY') Not that you would know this by the way they are being sold or promoted in the park.
"Not as good as it used to be " Read full review on TripAdvisor   11/17/2010 Vote      
5. The $30 wand was broken the next day when dropped (discovered later a tiny sticker on the box that says 'wand is a collectible replica, NOT A TOY') Not that you would know this by the way they are being sold or promoted in the park.
"Not as good as it used to be " Read full review on TripAdvisor   11/17/2010 Vote      
6. Also, we accidently smashed a glass in the bathroom and when I was cleaning up all the broken glass, I noticed how dirty the bathroom floor was.
"A lovely hotel....but the room could've been cleaned better " Read full review on TripAdvisor   8/19/2010 Vote      
7. We also had a broken shower, no big deal, but it took multiple phone calls and visits from engineers to fix a simple problem.
"Very Frustrating and Disappointing " Read full review on TripAdvisor   8/16/2010 Vote      
8. The staff was courteous and helpful even though the phone and bath doorknob were broken.
"Beautiful but with flaws. " Read full review on TripAdvisor   8/7/2010 Vote      
9. When I went into the gift shop I told the lady behind the counter I had broken the temple on my eyeglasses during the trip and needed readers.
""Dorothy, you're not in Disney anymore....." " Read full review on TripAdvisor   8/5/2010 Vote      
10. We reported that our mini bar refridgerator was broken and everything inside warm yesterday.
"Just terrible " Read full review on TripAdvisor   7/11/2010 Vote      
   
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