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Rank
39th
Out of 543

Hyatt Orlando

Average Price: $237  
 
Hotel Class:
One Grand Cypress Boulevard
Orlando, 32836 View map  
4-Star Hotel Rank: 16 of 59
Average review rating: 4.4
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (785) , TripAdvisor (1124) , YahooTravel (70)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 133 comments. 
The following words were used in comments with Problem:
busy (6)   charged (6)   fee (6)   few (7)   great (5)   high (5)   hotel (39)   kid (5)   management (6)   never (11)   nice (7)   night (6)   not (45)   park (22)   pool (8)   resort (6)   reviews (6)   room (31)   service (5)   staff (7)    
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1. We had a great time and only experienced a few minor problems.
"Loved it! " Read full review on TripAdvisor   5/18/2012 Vote      
2. The charge yes it is quite pricey but we was aware of this before booking the hotel did say we had to pay for parking which was 11 dollars a night and we had to explain it was free fir virgin customers but receptionist had not heard of this and told us to rake it up with virgin which we thought was fair enough only problem been virgin did not get in contact with us and when did they did not sort it so we told manager of hotel and explained we had brouchor which states free parking and she was more than happy to take the charge off and did not need proof she was excellent unlike virgin who I've complained about.
"Lovely hotel guests well looked after. " Read full review on TripAdvisor   5/10/2012 Vote      
3. Security did contact us the next day as we returned to voicemails informing us that the locks had been fixed as there appeared to a problem with them closing properly.
"Beautiful Grounds, Great Staff but Very Noisy & Left Very Disappointed! " Read full review on TripAdvisor   4/13/2012 Vote      
4. At this point I did try to speak with a supervisor as I don't see why we should have to pay for services such as golf and bicycles when we would not be using them, only to be confronted with a 'that's the rules and so I don't really see why you have a problem with it' attitude.
"A bullet dodged! " Read full review on TripAdvisor   4/10/2012 Vote      
5. My husband waited in the room for someone else to arrive and the problem was solved.
"Nice hotel but... " Read full review on TripAdvisor   3/18/2012 Vote      
6. We weren't aware we had called our problem in close to a shift change and the person who was suppose to come to our room decided to go home instead.
"Nice hotel but... " Read full review on TripAdvisor   3/18/2012 Vote      
7. I noticed from another review that someone said it was very noisy but we didnt have any problems and would love to return.
"Fab Hotel " Read full review on TripAdvisor   3/14/2012 Vote      
8. As for the staff- when checking in the front desk attendants attendants seemed ignorant of matters they should be aware of- I have a certified service animal for my disability and it has never before a problem at any Hyatt or any other hotel for that matter but the clerk said she would have to charge us a myriad of fees associated with keeping a 'pet' at the hotel.
"Wonderful location and amenities- Unfortunately cleanliness, tranquility, and staff were not up to par... " Read full review on TripAdvisor   3/1/2012 Vote      
9. By this time I was dreading speaking to the receptionists - they just have that way of making you feel YOU are the problem, not the hotel .
"The Good, The Bad, And The Ugly " Read full review on TripAdvisor   2/27/2012 Vote      
10. My wife has back problems and had surgery a few years ago.
"Great Stay at the Hyatt Grand Cypress " Read full review on TripAdvisor   2/18/2012 Vote      
   
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