The Westin Washington, D.C. City Center, Washington DC, Unacceptable

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OpinionWell
Rank

51st

Out of 279

The Westin Washington, D.C. City Center	Average Price: $298 Check Rates

Hotel Class:

1400 M Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 25 of 58
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unacceptable

Appears in 4 comments.

The following words were used in comments with Unacceptable:
reservation (2)

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1. I am not much of a complainer, but a few incidents happened at this hotel which one of them was just unacceptable.

"not a very good experience " Read full review on TripAdvisor 8/2/2011 Vote

2. However, the service was unacceptable.

"Terrible service, overcrowded " Read full review on TripAdvisor 7/28/2011 Vote

3. I take responsibility if I forgot to cancel my reservation but find it completely unacceptable as to how my inquiries were handled.

"OK hotel, worst customer service ever " Read full review on TripAdvisor 3/22/2011 Vote

4. What BS they can't possibly keep track of no-shows yet they can charge me for the reservation? I find this to be absolutely unacceptable.

"OK hotel, worst customer service ever " Read full review on TripAdvisor 3/22/2011 Vote